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- Tasks: Lead a team of engineers in maintaining customer network stability and performance.
- Company: Growing managed services organisation with a focus on innovation.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Why this job: Step into a leadership role while staying close to cutting-edge technology.
- Qualifications: Experience in network operations and strong communication skills required.
- Other info: Dynamic 24/7 NOC environment with excellent career development opportunities.
The predicted salary is between 36000 - 54000 £ per year.
Location: Bolton (office-based)
Salary: £45,000 + benefits
Type: Permanent
SF Technology is working with a growing managed services organisation to recruit a NOC Team Leader to join their Network Operations team based in Bolton. This is a great opportunity for an experienced Senior NOC Engineer, Network Operations Engineer, or Shift Lead looking to step into a leadership role while remaining close to the technology. You will lead a team of Tier 2 engineers responsible for maintaining the stability and performance of customer network environments within a fast-paced 24/7 operations centre. The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes.
The Role
As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre while supporting and developing a team of engineers delivering managed network services to multiple customers.
Key responsibilities include:
- Leading, coaching, and supporting a team of Tier 2 NOC engineers
- Overseeing daily NOC workflows and ensuring SLA performance
- Supporting incident management and technical escalations
- Monitoring network environments and assisting with troubleshooting when required
- Ensuring effective shift handovers and operational continuity
- Producing operational and customer reports using IT service management systems
- Supporting training and development within the engineering team
- Building strong relationships with internal stakeholders and customers
Skills & Experience
We are looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role.
Key requirements include:
- Experience working within a Network Operations Centre (NOC) environment
- Strong understanding of network infrastructure (routers, switches, firewalls)
- Experience supporting customer networks within an MSP or service delivery environment
- Excellent communication skills and ability to work with both technical teams and customers
- Experience mentoring or supporting junior engineers (leadership experience desirable but not essential)
- Ability to remain calm under pressure and manage multiple operational priorities
- Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial.
Working Environment
Office-based role in Bolton NOC environment operating 24/7. Occasional flexibility may be required to support operational needs or incidents.
Security Requirements
Due to the nature of the environments supported, successful candidates will need to pass enhanced security vetting. This includes background checks and typically requires a minimum of 10 years UK residency.
The Opportunity
This role offers the chance to step into a technical leadership position within a growing managed services environment, working with modern networking technologies and supporting a wide range of customer infrastructures. You will have the opportunity to shape team performance, influence operational processes, and further develop your leadership skills within a supportive and collaborative engineering environment.
If you are a Senior NOC Engineer or Network Operations professional looking to progress into leadership, we would love to hear from you. Apply now or contact SF Technology for more information.
Senior NOC Engineer employer: SF Recruitment (Tech)
Contact Detail:
SF Recruitment (Tech) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior NOC Engineer
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your next opportunity.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical expertise in network operations. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common NOC scenarios. Think about how you would handle specific incidents or challenges, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Senior NOC Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in network operations and any leadership roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with what we're looking for. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills: Since this role involves overseeing network operations, make sure to mention your familiarity with technologies like Cisco or Juniper. We want to know how you can contribute to maintaining our high service standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at SF Recruitment (Tech)
✨Know Your Tech Inside Out
As a Senior NOC Engineer, you’ll need to demonstrate a solid understanding of network infrastructure. Brush up on your knowledge of routers, switches, and firewalls, and be ready to discuss how you've used these technologies in past roles.
✨Showcase Your Leadership Skills
Even if you haven't held a formal leadership position, think about times you've mentored or supported junior engineers. Be prepared to share specific examples of how you've helped others grow and how you can lead a team effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to troubleshoot network issues or manage incidents, and be ready to explain your thought process and the outcomes.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to interact with both technical teams and customers. Confidence in your communication will help you stand out.