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For Companies At a Glance
- Tasks: Provide first-line support for network and security alerts in a fast-paced environment.
- Company: Join a growing Secure Operations Centre in Bolton with a collaborative team.
- Benefits: Competitive salary, funded certifications, and comprehensive benefits package.
- Why this job: Kickstart your networking or security career with hands-on experience and clear progression.
- Qualifications: Strong interest in networking or cyber security; CCNA preferred but not essential.
- Other info: Enjoy a dynamic work environment with an active social calendar and professional development opportunities.
The predicted salary is between 22800 - 34200 £ per year.
Location: Horwich, Bolton
Salary: £28,500 + Benefits
Hours: 24/7 Shift-Based Role
The Opportunity
We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands-on exposure within a fast-paced environment, structured training, and a clear path to progress into Tier 2 and beyond. If you're passionate about technology, eager to learn, and ready to take the first step in a SOC/NOC career, we want to hear from you.
Key Responsibilities
- Provide 1st line triage, investigation, and resolution of network and security alerts
- Monitor and support customer environments including routers, switches, firewalls, and related tools
- Escalate issues to Tier 2 engineers where required
- Work closely with customers and internal teams to ensure timely updates and high-quality service
- Maintain accurate incident records and contribute to service improvement
- Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover
- Engage in structured learning and certification programmes to build towards Tier 2 responsibilities
Skills and Experience Required
- A strong interest in networking or cyber security - formal study or self-learning welcomed
- CCNA (completed or in progress) or equivalent foundational networking knowledge
- Understanding of networking technologies such as Cisco, Aruba, or Juniper (training provided)
- Experience in a service desk, MSP, NOC, or technical support environment is beneficial but not essential
- Confident communicator with solid problem-solving skills
- Ability to work in a fast-paced shift-based environment
- Must be a British national and eligible for Security Clearance (PV3)
Shift Pattern and Team
- 24/7/365 shift rota, typically week-on/week-off
- Shifts typically start between 7:30am-8:00am
- On-call rota included (including weekends and bank holidays)
- Join an established ISOC team with experienced Tier 2 Engineers on hand for support and development
What's on Offer
- Salary: £28,500
- Full training plan with funded certifications (Cisco, Juniper, and security technologies)
- Clearly defined career pathway to Tier 2 roles
- Exposure to a wide range of technologies and customer environments
- Comprehensive benefits package including:
- 23 days annual leave (increasing with service) + your birthday off
- Holiday buy scheme
- Pension scheme
- Death in service cover
- Bonus scheme
- Employee assistance programme
- Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave
- Active social calendar and professional development opportunities
Apply Now
If you're enthusiastic about starting or growing your career in networking and security within a dynamic ISOC environment, apply today to be considered.
ISOC Engineer Tier 1 in Leicester employer: SF Recruitment (Tech)
Contact Detail:
SF Recruitment (Tech) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISOC Engineer Tier 1 in Leicester
✨Tip Number 1
Network like a pro! Reach out to current ISOC Engineers or professionals in the field on LinkedIn. Ask them about their experiences and any tips they might have for someone just starting out. Building connections can open doors for you!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Since you're aiming for a role in networking and security, make sure you can talk confidently about basic concepts like routers, switches, and firewalls. We want to see your passion shine through!
✨Tip Number 3
Showcase your eagerness to learn! During interviews, highlight any self-study or relevant courses you've taken, like CCNA. Employers love candidates who take initiative and are keen to grow their skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at StudySmarter!
We think you need these skills to ace ISOC Engineer Tier 1 in Leicester
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for networking and security! In your application, mention any relevant projects or self-learning you've done. This will help us understand your motivation and eagerness to grow in this field.
Tailor Your CV: Make sure your CV highlights your skills and experiences that align with the ISOC Tier 1 Engineer role. Use keywords from the job description to show that you’re a great fit for our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you want to join StudySmarter and how you can contribute to our Secure Operations Centre. Keep it concise but impactful!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SF Recruitment (Tech)
✨Know Your Networking Basics
Before the interview, brush up on your foundational networking knowledge. Make sure you can confidently discuss concepts related to routers, switches, and firewalls. This will show your genuine interest in the role and help you stand out.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past, even if they were in a different context. Highlighting your problem-solving approach will demonstrate your ability to handle the fast-paced environment of an ISOC.
✨Communicate Clearly
As a confident communicator, practice explaining complex ideas in simple terms. This is crucial for working closely with customers and internal teams. During the interview, make sure to articulate your thoughts clearly and ask questions if you need clarification.
✨Express Your Eagerness to Learn
Since this role is ideal for those starting their careers, convey your enthusiasm for learning and development. Mention any relevant courses or certifications you're pursuing, like CCNA, and express your excitement about the structured training offered.