CRM Specialist

CRM Specialist

London Full-Time 32000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our marketing team to create engaging customer journeys and boost engagement.
  • Company: We're a leading B2B tech company, driving innovation in the industry.
  • Benefits: Enjoy a hybrid work model, competitive salary, and great corporate perks.
  • Why this job: Be part of a dynamic team making a real impact in customer engagement.
  • Qualifications: Looking for strategic thinkers with a passion for CRM and marketing.
  • Other info: This is a newly created role, offering a chance to shape your career.

The predicted salary is between 32000 - 48000 £ per year.

A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer journeys and improving engagement across the funnel.

You will bring clarity and strategy.

CRM Specialist employer: SF Recruitment (Tech)

As a leading B2B technology business, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Located in the vibrant East Midlands, our hybrid working model offers flexibility while ensuring collaboration and innovation thrive in the office. Join us as a CRM Specialist and enjoy competitive benefits, a supportive team environment, and the opportunity to make a significant impact on customer engagement strategies.
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Contact Detail:

SF Recruitment (Tech) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Specialist

✨Tip Number 1

Familiarise yourself with the specific CRM tools and platforms that the company uses. Research their current customer engagement strategies and think about how you can contribute to improving them.

✨Tip Number 2

Network with professionals in the B2B technology sector, especially those who have experience in CRM roles. Attend industry events or webinars to gain insights and make connections that could help you stand out.

✨Tip Number 3

Prepare to discuss your previous experiences with building customer journeys. Have specific examples ready that demonstrate your ability to enhance customer engagement and drive results.

✨Tip Number 4

Show your enthusiasm for the role by staying updated on the latest trends in CRM and customer engagement. Being knowledgeable about current best practices will impress the hiring team and show your commitment to the field.

We think you need these skills to ace CRM Specialist

CRM Software Proficiency
Customer Journey Mapping
Data Analysis
Marketing Automation
Email Marketing
Segmentation Strategies
Lead Nurturing
Engagement Metrics Analysis
Communication Skills
Project Management
Problem-Solving Skills
Attention to Detail
Stakeholder Management
Adaptability
Strategic Thinking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the CRM Specialist position. Tailor your application to highlight your relevant experience in building customer journeys and improving engagement.

Craft a Tailored CV: Ensure your CV reflects your expertise in CRM systems, marketing strategies, and any relevant technology experience. Use specific examples of past projects where you successfully enhanced customer engagement.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with their needs and provide examples of how you've previously contributed to similar projects.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a CRM Specialist.

How to prepare for a job interview at SF Recruitment (Tech)

✨Understand the Role

Make sure you have a clear understanding of what a CRM Specialist does, especially in a B2B technology context. Familiarise yourself with customer journey mapping and engagement strategies, as these will likely be key discussion points during your interview.

✨Showcase Your Experience

Prepare to discuss specific examples from your past work that demonstrate your ability to build structured customer journeys. Highlight any successful campaigns you've managed and the impact they had on customer engagement.

✨Research the Company

Take some time to learn about the company’s products, services, and target audience. Understanding their market position and challenges will help you tailor your responses and show genuine interest in the role.

✨Prepare Questions

Have a list of insightful questions ready to ask at the end of the interview. This could include inquiries about the team structure, tools they use for CRM, or how success is measured in this role. It shows you're engaged and thinking critically about the position.

CRM Specialist
SF Recruitment (Tech)
S
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