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- Tasks: Lead and optimise pharmacy operations across multiple sites for exceptional patient experiences.
- Company: Join a leading retail pharmacy with a focus on innovation and growth.
- Benefits: Enjoy a competitive salary, car allowance, private healthcare, and bonus opportunities.
- Why this job: Make a real impact in pharmacy operations while developing high-performing teams.
- Qualifications: 10+ years in retail pharmacy operations with strong leadership skills required.
- Other info: Dynamic role with significant responsibility and career advancement potential.
The predicted salary is between 72000 - 84000 £ per year.
The Head of Pharmacy Operations will lead, manage, and optimise the performance of our pharmacy estate across the Midlands and Northwest. This senior role combines strategic leadership with hands-on operational oversight, ensuring operational excellence, regulatory compliance, commercial growth, and outstanding patient and customer experiences. The role is responsible for driving performance, innovation, and team development across multiple sites.
Key Responsibilities
- Develop and execute the pharmacy operations strategy in line with overall business objectives.
- Lead day-to-day operations across all branches, ensuring efficiency, profitability, and regulatory compliance.
- Identify and implement growth opportunities, including branch expansion, digital initiatives, clinical services, and e-commerce.
- Oversee budgets, P&L performance, cost management, and financial reporting.
- Build and lead high-performing teams, providing coaching, development, and performance management for area and branch managers, pharmacists, and support staff.
- Ensure consistent patient-centred service delivery and a high-quality customer experience.
- Monitor market trends, competitor activity, and customer behaviour to inform strategic decisions.
- Maintain robust compliance with pharmacy legislation, professional standards, and internal policies.
Key Requirements
- Minimum 10 years' experience in retail pharmacy operations, including at least 5 years in a senior leadership role.
- Proven track record of multi-site management and delivering commercial and operational improvements.
- Strong leadership and people management skills, with the ability to motivate and develop teams.
- Strategic thinker with strong analytical and commercial acumen.
- Deep understanding of pharmacy operations, regulatory frameworks, and supply chain processes.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to drive change, implement processes, and deliver results in a regulated, fast-paced environment.
Benefits & Perks
- Competitive salary of £100,000 per annum + Bonus opportunities
- Car allowance
- Private healthcare
- Senior leadership role with responsibility for multiple pharmacy sites
To apply for this role, please submit your CV and a covering letter outlining your relevant experience and leadership achievements.
Head of Pharmacy Operations employer: SF Recruitment (East Midlands)
Contact Detail:
SF Recruitment (East Midlands) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Pharmacy Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience. This will help you showcase how you can drive performance and innovation in their pharmacy estate.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've built high-performing teams and delivered operational improvements. This is your chance to shine and show them you’re the strategic thinker they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Pharmacy Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Pharmacy Operations role. Highlight your experience in retail pharmacy operations and any leadership roles you've held. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and leadership achievements. Tell us why you're passionate about pharmacy operations and how you can drive performance at StudySmarter.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve operations. Numbers speak volumes, so if you’ve increased profitability or improved compliance, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SF Recruitment (East Midlands)
✨Know Your Numbers
As the Head of Pharmacy Operations, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like P&L, budgets, and cost management. Be ready to discuss how you've improved these in past roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to build and lead high-performing teams. Prepare stories that showcase your coaching and development strategies for team members.
✨Stay Ahead of Market Trends
Familiarise yourself with current market trends and competitor activities in the pharmacy sector. Be prepared to discuss how you would leverage this knowledge to drive growth and innovation within the company.
✨Emphasise Compliance and Quality
Given the regulatory nature of pharmacy operations, be ready to talk about your experience with compliance and maintaining high-quality service delivery. Share specific examples of how you've ensured adherence to legislation and professional standards.
