At a Glance
- Tasks: Manage tenant and lease records, process billing transactions, and ensure accuracy in all activities.
- Company: Dynamic property management firm with a focus on teamwork and innovation.
- Benefits: 12-month contract, flexible work-from-home options, and opportunities for professional growth.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Join a vibrant team and play a key role in ensuring smooth tenancy operations.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Billing Administrator will support the accurate administration of tenant, lease and billing information across a diverse property portfolio. The role is responsible for maintaining property and tenant records, processing lease-related transactions, raising charges and invoices, and ensuring all billing activities are completed accurately and within agreed deadlines.
The successful candidate will work closely with Property Management, Finance, Insurance and other internal departments to ensure the smooth operation of tenancy and billing processes while maintaining high standards of accuracy and customer service.
Key Responsibilities- Maintain accurate and up-to-date property and tenant records ensuring all updates are processed within agreed timescales.
- Process lease renewals, lease assignments, new licences, data amendments, turnover rent updates, rent reviews and residential leases.
- Set up, amend and close diary events to support billing and lease management processes.
- Support the administration of new property set-ups, new leases, lease renewals, assignments, data amendments and rent reviews by preparing and processing required documentation.
- Assist with the preparation and issuance of residential leases and licences.
- Produce accurate completion statements for internal and external stakeholders.
- Calculate, prepare and raise charges in line with contractual requirements and billing deadlines.
- Generate system-produced invoices on annual, quarterly and monthly billing cycles.
- Process recurring weekly and monthly recharges including utilities, car park income, Sunday trading and purchase ledger recharges.
- Batch load insurance invoices and generate corresponding charges.
- Issue service charge budgets, reconciliations and associated documentation.
- Ensure all billing and tenancy changes are processed in accordance with internal controls, audit requirements and delegated authority levels.
- Carry out checks to ensure accuracy of rent rolls, charges and system-generated records, escalating discrepancies where appropriate.
- Respond to queries from tenants, colleagues and other departments promptly and professionally.
- Collaborate with Property Management, Finance, Insurance and other business areas to resolve outstanding matters and maintain smooth operational processes.
- Follow documented process notes and contribute feedback to support continuous process improvements.
- Identify opportunities for efficiencies and system enhancements.
- Excellent communication skills with the ability to interact professionally with stakeholders at all levels.
- Strong organisational skills with the ability to manage multiple tasks and meet tight deadlines.
- High attention to detail and accuracy.
- Willingness to learn and develop within the role.
- IT literate with a good working knowledge of Microsoft Office applications, particularly Excel.
- Flexible and proactive approach with a positive attitude.
- Sales Ledger
- Lease Management
- Property Administration
- Contract Management
This is a 12-month contract with the opportunity to work from home once a week.
Billing Administrator in West Bromwich employer: SF Partners
As a Billing Administrator at our company, you will join a dynamic team that values accuracy and collaboration across various departments. We offer a supportive work culture that encourages professional growth, with opportunities for continuous learning and development. Located in a vibrant area, our company provides a flexible working environment, including the option to work from home once a week, making it an excellent choice for those seeking a rewarding career in property administration.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Administrator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the property management and finance sectors. Use LinkedIn to connect with professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to billing and property administration. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring along examples of your work, especially if you’ve handled tenant records or billing processes before. This will help you stand out and demonstrate your attention to detail and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Billing Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property administration and billing processes. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Billing Administrator role. Share specific examples of how you've maintained accurate records or processed transactions in the past.
Show Off Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that attention to detail shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at SF Partners
✨Know Your Numbers
As a Billing Administrator, you'll be dealing with a lot of figures. Brush up on your numerical skills and be ready to discuss how you ensure accuracy in billing processes. Maybe even prepare a few examples of how you've handled discrepancies in the past.
✨Master the Art of Communication
You'll need to interact with various stakeholders, so practice articulating your thoughts clearly. Think about how you can demonstrate your communication skills during the interview, perhaps by sharing experiences where you resolved queries or collaborated with other departments.
✨Showcase Your Organisational Skills
This role requires juggling multiple tasks and meeting tight deadlines. Prepare to discuss your time management strategies and how you prioritise tasks. You could even bring a planner or digital tool you use to keep track of your responsibilities.
✨Be Ready to Learn
A willingness to learn is key for this position. Think about times when you've adapted to new systems or processes. Be prepared to express your enthusiasm for continuous improvement and how you can contribute to enhancing operational efficiencies.
