At a Glance
- Tasks: Oversee quality risk, compliance, and customer escalations while driving continuous improvement.
- Company: Brilliant Warwick-based business with a focus on high standards.
- Benefits: Competitive salary, flexible working pattern, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career advancement opportunities.
- Why this job: Make a real impact on product quality and customer satisfaction in a dynamic environment.
- Qualifications: Experience in quality management and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a Quality Manager to join a brilliant Warwick based business.
Salary: 35,000-45,000
Working pattern: full time 4 days on site, 1 day working from home
The role oversees quality risk, compliance and customer escalations, driving corrective actions and continuous improvement across the organisation. Working closely with customer facing technical teams, Product Management, Group functions and production, the Quality Manager acts as the primary internal point of contact for technical product and quality queries, providing technical quality expertise and supporting effective issue resolution. The role also leads quality performance monitoring, product compliance activities, reporting, governance and communication to maintain high standards of product quality and customer satisfaction.
- Develop and maintain quality processes aligned with Group standards and UK business requirements.
- Lead the management of quality issues, assessing risk, coordinating investigations and ensuring appropriate corrective and preventive actions are implemented.
- Act as the primary point of contact for escalated quality concerns, managing customer communications, field actions and recalls where required.
- Drive resolution of quality issues through effective collaboration with internal teams, Group functions and external stakeholders.
- Monitor quality performance, analyse trends and lead continuous improvement.
Quality Manager employer: SF Partners
SF Partners is an exceptional employer, offering a dynamic work environment in Swadlincote, Derbyshire, where innovation and collaboration thrive. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers while being part of a high-performing team dedicated to driving success. The company values operational excellence and provides a competitive salary, making it an attractive place for those seeking meaningful and rewarding employment.
