At a Glance
- Tasks: Manage and optimise marketplace accounts, listings, and promotions for a growing retail business.
- Company: Established retail business in Tyseley with a strong brand and product range.
- Benefits: Hybrid working, competitive salary, and the chance to lead marketplace expansion.
- Other info: Join a dynamic team focused on growth and innovation in the retail space.
- Why this job: Take charge of exciting marketplace opportunities and make a real impact on sales.
- Qualifications: 3+ years experience managing marketplace accounts and strong analytical skills.
SF Partners are supporting an established retail business in Tyseley who are looking to recruit a Marketplaces Manager to join their team and to work closely with the Head of Marketing.
Working pattern: hybrid working
The showroom and phone team are already busy, and their website is growing fast. Marketplaces are the next big lever, and they need somebody to own it.
Today they sell on e Bay and B&Q Marketplace.
You'll take full charge of both, from listings and pricing to stock feeds, ads and the numbers, then lead the move onto the next marketplaces they open.
You'll have real freedom to decide what gets listed, where and how, backed by a 40-year brand, a big product range and a team that wants marketplaces to work.
- What you'll be doing
- Own our e Bay and B&Q Marketplace accounts day to day: listings, offers, account health, cases and returns.
- Build and tidy listings so they rank, convert and tell the truth about the product (titles, item specifics, images, descriptions, attributes).
- Manage pricing and promotions against clear margin targets, keeping an eye on how we sit against competition.
- Keep stock, prices and orders flowing between Shopify, our multichannel tool (M2E) and each marketplace, and fix it fast when a feed breaks.
- Run and optimise e Bay Promoted Listings and B&Q Marketplace promotions to a set return on spend.
- Lead our expansion onto new marketplaces: build the case, pick the channels where the numbers stack up and get us live on them.
- Report weekly on sales, margin, ad spend and returns, and say plainly what's working and what isn't.
- Work closely with buying, warehouse and customer service so marketplace orders ship on time and complaints get sorted.
What we're looking for
Must-haves
- 3+ years running marketplace accounts (e Bay, Wayfair, Amazon, B&Q Marketplace or similar) for a retailer or brand, with results you can talk through.
- Confident in e Bay Seller Hub and at least one Mirakl-based marketplace (B&Q, Debenhams, Wayfair and others run on it), including ads, feeds and account health.
- Comfortable with spreadsheets: you can work out margin after fees, shipping and returns without help.
- Organised and self-directed. You'll be the person who owns this.
- Clear writer: good listings start with good copy.
Nice-to-haves
- Experience with Shopify and a multichannel connector (M2E, Linnworks, Channel Advisor or similar).
- Bulky or home-improvement products, where shipping and damage rates matter.
- Experience launching a retailer on a new marketplace from scratch, especially Amazon, Mano Mano, e Bay, B&Q.
- Some Google Shopping or feed-management knowledge
Marketplaces Manager employer: SF Partners
SF Partners is an exceptional employer, offering a dynamic and entrepreneurial work culture that prioritises employee development and impact. With ambitious growth plans and a commitment to investing in its people, this Private Equity backed business provides unique opportunities for career advancement, particularly for finance professionals looking to transition into leadership roles. The hybrid working model further enhances work-life balance, making it an attractive place for talented individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplaces Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like SF Partners are looking for when hiring for a Marketplaces Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to SF Partners for the Marketplaces Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at SF Partners as a Marketplaces Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out SF Partners’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Marketplaces Manager.
We think you need these skills to ace Marketplaces Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at SF Partners, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with SF Partners's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at SF Partners. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at SF Partners
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that SF Partners uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at SF Partners. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
