At a Glance
- Tasks: Lead a dynamic 35-person outbound team to drive appointments and convert high-quality leads.
- Company: Join SF Partners, a forward-thinking firm based in Derby.
- Benefits: Enjoy a competitive salary, performance bonuses, and career progression opportunities.
- Other info: Exciting leadership role with potential for growth in a regulated sales environment.
- Why this job: Make a real impact by enhancing team performance and efficiency in a thriving environment.
- Qualifications: Proven experience in managing contact centres and a data-driven approach.
The predicted salary is between 50000 - 65000 £ per year.
SF Partners is looking for a Head of Lead Generation Call Centre based in Derby, overseeing a 35-person outbound team. This leadership role involves driving appointments for the firm's branch network by converting high-quality leads, enhancing efficiency, and improving team performance.
The ideal candidate will have a solid background in managing contact centres, a data-driven mindset, and experience in a regulated or high-volume sales environment.
A competitive salary and performance bonus are offered, along with opportunities for career progression.
Head of Lead Generation & Outbound Contact Centre employer: SF Partners
SF Partners is an exceptional employer, offering a dynamic work environment in Derby where innovation and teamwork thrive. With a strong focus on employee development, we provide ample opportunities for career progression and a competitive salary package, including performance bonuses. Join us to lead a talented team in a role that not only drives business success but also fosters personal growth and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Lead Generation & Outbound Contact Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in managing contact centres. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss specific metrics you've improved in previous roles. Whether it's conversion rates or team performance, having concrete examples will make you a more compelling candidate.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at SF Partners.
We think you need these skills to ace Head of Lead Generation & Outbound Contact Centre
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in managing contact centres and any data-driven achievements that showcase your ability to drive performance.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Head of Lead Generation role. Share specific examples of how you've improved team performance or converted leads in previous roles, and don’t forget to show your enthusiasm for the position!
Showcase Your Data Skills:Since this role requires a data-driven mindset, make sure to include any relevant metrics or KPIs you've worked with in your application. This will help us see how you can enhance efficiency and drive results in our outbound team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SF Partners
✨Know Your Numbers
As a candidate for the Head of Lead Generation, it's crucial to come prepared with data. Familiarise yourself with key metrics related to lead conversion rates and team performance. Be ready to discuss how you've used data to drive results in previous roles.
✨Showcase Leadership Experience
This role involves overseeing a 35-person team, so highlight your leadership skills. Prepare examples of how you've motivated teams, improved efficiency, and handled challenges in a contact centre environment. Use specific anecdotes to illustrate your impact.
✨Understand the Sales Environment
Since this position is in a regulated or high-volume sales environment, brush up on relevant regulations and best practices. Demonstrating your knowledge of compliance and ethical sales strategies will show that you’re serious about leading a successful team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about SF Partners' goals for the lead generation team and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.