At a Glance
- Tasks: Lead a dynamic team in generating high-quality leads for a thriving legal services business.
- Company: Fast-growing legal services firm with a focus on Wills and Estate Planning.
- Benefits: Negotiable salary, bonus scheme, and opportunities for career advancement.
- Other info: Be part of a vibrant team dedicated to making a difference in clients' lives.
- Why this job: Join a leadership role that drives real impact in a supportive and innovative environment.
- Qualifications: Proven leadership experience and a passion for driving results in a call centre setting.
The predicted salary is between 50000 - 65000 £ per year.
Derby - Office Based
Salary Negotiable + Bonus Scheme | Permanent
SF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. This is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works with warm, high-intent data sets including existing clients and acquired wills.
Head of Lead Generation Call Centre employer: SF Partners
Join a dynamic and rapidly expanding legal services firm in Derby, where your leadership will directly impact the growth of our outbound contact centre. We pride ourselves on fostering a collaborative work culture that values innovation and employee development, offering competitive salaries, a bonus scheme, and opportunities for career advancement in a supportive environment. With a focus on meaningful work in Wills, LPAs, Probate, and Estate Planning, you'll find a rewarding career path that makes a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Lead Generation Call Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal services sector and let them know you're on the hunt for a Head of Lead Generation role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company thoroughly, especially their approach to lead generation and client engagement. We want to see you shine by showing how your experience aligns with their goals and how you can drive success in their outbound contact centre.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on showcasing your leadership skills and how you've successfully managed teams in high-pressure environments before.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Lead Generation Call Centre
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that are relevant to the Head of Lead Generation Call Centre role. Highlight your leadership experience and any successes in managing outbound contact centres.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven results in previous roles, especially in lead generation or call centre management.
Showcase Your Data Skills:Since we work with high-intent data sets, it's crucial to demonstrate your ability to analyse and leverage data effectively. Mention any tools or methodologies you’ve used to optimise lead generation processes.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you’ll be one step closer to joining our dynamic team!
How to prepare for a job interview at SF Partners
✨Know Your Numbers
As a Head of Lead Generation, you'll need to demonstrate your understanding of key performance metrics. Be prepared to discuss your past achievements in terms of conversion rates, appointment setting, and team performance. This shows you’re results-driven and can lead a team effectively.
✨Showcase Leadership Skills
This role is all about leading a team, so be ready to share examples of how you've successfully managed and motivated teams in the past. Discuss specific strategies you've used to improve team performance and how you handle challenges within a call centre environment.
✨Understand the Industry
Familiarise yourself with the legal services sector, especially around Wills, LPAs, and Estate Planning. Being knowledgeable about the industry will not only impress your interviewers but also help you articulate how you can drive lead generation in this specific context.
✨Prepare Questions
Interviews are a two-way street. Prepare insightful questions about the company's growth plans, their current lead generation strategies, and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
