At a Glance
- Tasks: Lead and shape the aftersales operation, ensuring top-notch customer support.
- Company: Join a growing and ambitious business in Newton Abbot.
- Benefits: Competitive salary of £50,000 and a hands-on role with real impact.
- Other info: Opportunity to build a nationwide service network and drive professional growth.
- Why this job: Make a difference by enhancing customer care and developing service solutions.
- Qualifications: Experience in aftersales management and strong leadership skills.
The predicted salary is between 50000 - 50000 £ per year.
SF Partners are working with a business based in Newton Abbot who are looking for an Aftersales Manager / Head of Aftersales to join the team.
The Opportunity
We are recruiting on behalf of a growing and ambitious business for an experienced Head of Aftersales / Aftersales Manager to take ownership of its customer care and aftersales operation. This is a hands-on role with a significant opportunity to shape and develop the aftersales function.
The successful candidate will be responsible for ensuring customers receive an excellent level of support following delivery, while establishing the processes, supplier network and service infrastructure required to provide a responsive and professional aftersales service.
A key initial priority will be to develop and implement a reliable nationwide service and repair solution for the company’s vehicle fleet/customer vehicles, including identifying and appointing appropriate third-party service providers, garages and mobile repair partners.
Key Responsibilities
Customer Care
Head of Aftersales employer: SF Partners
SF Partners is an exceptional employer, offering a dynamic and entrepreneurial work culture that prioritises employee development and impact. With ambitious growth plans and a commitment to investing in its people, this Private Equity backed business provides unique opportunities for career advancement, particularly for finance professionals looking to transition into leadership roles. The hybrid working model further enhances work-life balance, making it an attractive place for talented individuals to thrive.
