SF Partners is seeking an IT Support Manager to lead our European-wide support team across first and second line and report to the European CIO. You will drive ITSM improvements using ITIL, coordinate with IT Operations, Information Management and external partners, and upskill the team to raise first-line resolution rates and user satisfaction.
This role offers ownership of the IT Support function within a growing manufacturing group and a competitive base salary with a profit share scheme.
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European IT Support Manager — Lead ITSM Transformation employer: SF Partners
SF Partners is an exceptional employer, offering a dynamic and entrepreneurial work culture that prioritises employee development and impact. With ambitious growth plans and a commitment to investing in its people, this Private Equity backed business provides unique opportunities for career advancement, particularly for finance professionals looking to transition into leadership roles. The hybrid working model further enhances work-life balance, making it an attractive place for talented individuals to thrive.
