Credit Controller in Croydon

SF Recruitment are partnered with a growing organisation who are looking to hire a Credit Controller & Billing Officer to join their Finance team.

This is a sole Credit Controller position taking ownership of the credit control and billing function, with responsibility for managing the sales ledger, raising invoices and ensuring the timely collection of outstanding debt.

Location: Croydon

Hybrid working - minimum 3 days per week in the office.

Key responsibilities include;

• Take ownership of the credit control function, proactively managing outstanding debt and following up on overdue invoices.
• Maintain accurate and up-to-date customer records and ensure information is readily available to internal stakeholders.
• Set up new customer contracts accurately and in line with internal processes.
• Raise and issue monthly sales invoices promptly and accurately.
• Post customer receipts and allocate payments against the correct invoices.
• Maintain and regularly update aged debtor reports, ensuring the sales ledger remains accurate and reconciled.
• Build strong relationships with customers and/or their representatives, maintaining clear records of payment arrangements and communications.
• Investigate and resolve billing queries and payment discrepancies in a timely manner.
• Complete weekly bank reconciliations.
• Assist with the preparation of cashflow forecasts for management review.
• Support the wider Finance team with ad hoc tasks and process improvements where required.

Profile required;

• Previous experience working within Credit Control, Billing or a similar sales ledger position is essential.
• Comfortable working as the sole Credit Controller and taking ownership of the full credit control process.
• Strong understanding of sales ledger and credit control procedures.
• Confident chasing outstanding debt and managing customer payment queries.
• Strong numerical and reconciliation skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently, prioritise workload and manage deadlines effectively.