At a Glance
- Tasks: Manage spare parts orders and provide top-notch customer service using SAP.
- Company: Join a dynamic team in Coventry focused on customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Collaborative atmosphere with a focus on process improvement and teamwork.
- Why this job: Be part of a team that drives efficiency and enhances customer experiences.
- Qualifications: Experience with SAP and strong communication skills are essential.
The predicted salary is between 22950 - 28050 £ per year.
SF Partners are recruiting for a Sales Administrator - Parts for a business based in Coventry (CV7). Office based. Must have SAP experience.
Your core tasks will include:
- Spare Parts Quoting & Order Fulfilment - Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system. Process spare parts and service-related orders for UK & Ireland customers using the ERP system. Coordinate customer returns, repairs, invoicing, and credit processes via ERP. Proactively monitor and manage open orders to ensure on-time delivery. Expedite sales order backlog to maximise billing output.
- Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction. Provide high-quality, responsive customer service across all forms of communication channels in line with SLAs.
- E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy. Assist customer onboarding to the E-Store digital platform. Collaborate with the European team to enhance transactional efficiency.
- Inventory Control & Availability - Monitor local stock levels and backorders, proactively addressing shortages or risks. Optimise inventory levels to meet customer demands.
- Process Improvement / KPIs / General - Drive improvements in quoting, order processing and customer service processes. Ensure adherence to established processes, standards, and SLAs. Assess and maintain clarity of SLAs, including terms and performance timelines and compliance. Track and report on key aftersales performance KPIs. Work collaboratively across all departments to support business objectives. Any other related duties, as required by the Spare Parts Manager, and such other duties as are within the scope of the job purpose, the title of the post and its grading.
Sales Administrator - Parts in Coventry employer: SF Partners
SF Partners is an exceptional employer, offering a dynamic and entrepreneurial work culture that prioritises employee development and impact. With ambitious growth plans and a commitment to investing in its people, this Private Equity backed business provides unique opportunities for career advancement, particularly for finance professionals looking to transition into leadership roles. The hybrid working model further enhances work-life balance, making it an attractive place for talented individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator - Parts in Coventry
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator - Parts at SF Partners, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SF Partners. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator - Parts. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator - Parts in Coventry
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SF Partners:When writing your cover letter, make sure to tailor your message specifically for SF Partners. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SF Partners
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SF Partners that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SF Partners that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SF Partners’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
