At a Glance
- Tasks: Coordinate planning and manage relationships with 400+ partners to ensure smooth operations.
- Company: Established and growing organisation in Coventry with a dynamic work culture.
- Benefits: Hybrid working, competitive salary of £30,000, and opportunities for professional growth.
- Other info: Join a supportive team and enjoy a vibrant work environment.
- Why this job: Be at the heart of operations, making a real impact on customer satisfaction and business growth.
- Qualifications: Strong organisational skills and experience in relationship management.
SF Partners are supporting a brilliant, established and growing organisation in Coventry CV6 that are looking for a Planning Coordinator on a 12 month contract basis. Hybrid working. Salary: £30,000.
As a Planning Coordinator, you will be responsible for maintaining and developing the UK field support product infrastructure, to ensure a smooth day to day operation for all customers and growing the network in line with business requirements reporting to the Planning Manager.
Main duties:
- Manage Host relationships with circa 400 partners, ranging from a leading Supermarket (which is circa £1M account) down to independent single site hosts, managing any day to day issues, ad hoc expansion and new site requests. Attend review meetings with major hosting partners to ensure healthy ongoing relationship.
- Work closely with New Business and Business Implementation teams to ensure new business and customer project work is completed in line with customer deadlines.
- Complete administrative tasks such as matching engineers to a suitable product and location, identifying expansion opportunities if current network capacity cannot fulfil the customer requirement.
- Ensure the estate meets Health & Safety guidelines by monitoring Risk Assessments and actioning any remedial measures.
- Monitor and maintain exchange capacity to maintain optimum capacity and efficiency of the network.
- Work with 3rd party site finders to identify and assess new site opportunities, ensuring suitability of sites and arranging legal documentation to onboard new hosts.
- Assist with ensuring the network remains accessible to multiple stakeholders, acting promptly on any issues reported and arranging suitable alternatives if products are to remain inaccessible by next delivery round.
- Liaise with maintenance department and 3rd party installers to ensure installs are scheduled and completed in line with customer requirements.
- Manage and maintain all administrative details regarding exchanges up to date including host licence agreements.
Planning Co-ordinator in Coventry employer: SF Partners
SF Partners is an exceptional employer located in Coventry, offering a dynamic work environment that fosters collaboration and innovation. With a strong emphasis on employee growth, the company provides ample opportunities for professional development while promoting a healthy work-life balance through hybrid working arrangements. Joining SF Partners means being part of a supportive team dedicated to delivering outstanding service to a diverse range of partners, making it a truly rewarding place to advance your career.
