At a Glance
- Tasks: Provide 1/2 line support for D365, troubleshoot issues, and collaborate with teams.
- Company: Large manufacturing organisation focused on innovation and growth.
- Benefits: Flexible working, career development opportunities, and a supportive team environment.
- Other info: Opportunity for professional growth with cross-functional collaboration.
- Why this job: Join a dynamic team and enhance your skills in a thriving tech environment.
- Qualifications: Knowledge of Microsoft Dynamics 365 and experience in finance/sales/marketing modules.
The predicted salary is between 30000 - 40000 € per year.
I am currently working with a large manufacturing organisation who are looking to grow their current application team with someone to focus/specialise on their D365 environment, ideally with a background in finance/sales/marketing modules. This will be 1/2 line application support, ideally resolving most incoming requests/tickets but also learning/developing once escalating to the senior team for any complex issues.
Ideal background/knowledge:
- Knowledge of Microsoft Dynamics 365 applications at multiple levels.
- Able to provide 1/2 line support across D365, investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner.
- Experience of bespoke/off the shelf applications would be advantageous.
- Maintain and update support documentation and resolution logs.
- Ensure business continuity through prompt issue management.
- Cross-Functional Collaboration: Experience working with Finance, IT, and business stakeholders to deliver strategic system initiatives.
Great opportunity to develop/progress. Flexible working, 2 days on site in Warwickshire.
Application Support Analyst - D365 employer: SF Partners
Join a leading manufacturing organisation in Warwickshire that values innovation and employee development. As an Application Support Analyst, you'll benefit from a collaborative work culture, flexible working arrangements, and ample opportunities for professional growth within the D365 environment. This role not only allows you to enhance your technical skills but also fosters cross-functional collaboration with key business stakeholders, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst - D365
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by brushing up on D365 specifics. We should be ready to discuss how we’ve tackled similar issues in the past, especially in finance or sales modules. Show them we know our stuff!
✨Tip Number 3
Don’t forget to highlight our problem-solving skills! When discussing our experience, let’s focus on how we’ve resolved tickets or incidents efficiently. This will show we’re ready for that 1/2 line support role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our approach based on what they’re looking for in the job description.
We think you need these skills to ace Application Support Analyst - D365
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Dynamics 365, especially in finance, sales, or marketing modules. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Application Support Analyst position and how your previous experiences make you a great fit for our team at StudySmarter.
Showcase Problem-Solving Skills:Since this role involves troubleshooting and resolving incidents, share examples of how you've successfully handled similar situations in the past. We love seeing candidates who can think on their feet and provide solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at SF Partners
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 applications, especially the finance, sales, and marketing modules. Be ready to discuss how you've used these in past roles or projects, as this will show your familiarity and ability to provide effective support.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've resolved incidents or service requests in previous positions. Think about specific challenges you faced and how you approached them. This will demonstrate your problem-solving abilities and your readiness to handle 1/2 line support effectively.
✨Highlight Cross-Functional Collaboration
Since the role involves working with various stakeholders, be prepared to talk about your experience collaborating with teams from Finance, IT, and other departments. Share specific instances where your teamwork led to successful outcomes, as this will illustrate your ability to work well in a diverse environment.
✨Emphasise Documentation Skills
Mention your experience in maintaining support documentation and resolution logs. Discuss how you ensure that information is clear and accessible for future reference. This shows your attention to detail and commitment to business continuity, which are crucial for the role.
