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For Companies At a Glance
- Tasks: Provide top-notch field service support for commercial vehicles, diagnosing and repairing issues on-site.
- Company: Join a leading company known for its commitment to quality service and innovation.
- Benefits: Competitive salary, bonus opportunities, and flexible remote working options.
- Why this job: Be part of a dynamic team making a real difference in the engineering field.
- Qualifications: City & Guilds Level 3 or equivalent, with strong mechanical and electrical skills.
- Other info: Exciting career growth potential in a supportive and collaborative environment.
The predicted salary is between 50000 - 60000 £ per year.
The Field Service Engineer role is key to ensuring the brand is highly regarded through world class service support and maintenance of our products. The candidate must be willing to work in various and sometimes challenging environments, from well-equipped workshops to remote sites while still maintaining a consistent level of support to the customer.
Candidate Profile
- City & Guilds Level 3 Apprenticeship (or equivalent) as a minimum
- IMI Level 3 Electric/Hybrid Vehicle maintenance preferable
- Multi-disciplined capability - mechanical and electrical knowledge
- Background in field service and engineering
- Diesel/Electric PSV experience preferable
- Excellent diagnostic capabilities
- Good IT skills
- Experience with relevant industry diagnostic software programs
- Full UK driving license
Key Tasks
- Field Service support for all commercial vehicle products - Diesel, Electric and Hybrid
- Carry out diagnostic and repairs at customer and third-party sites
- Carry out major unit replacements including transmissions, e-motors, inverters, etc.
- Support new product introductions
- Provide root cause analysis where required
- Support product specialists and development teams
- Develop and maintain good working relationships with customers and their representatives
- Liaise with Management, H&S and project teams on any issues arising in the day-to-day business
- Work with customers to minimise downtime of assets
- Complete all paperwork in a timely manner
- Maintain company vehicle in line with company policy
- Monitor and control stock levels within individual depot/van
- May need to work unsociable hours to meet business needs
- May need to work reasonable additional hours to meet business needs
- Undertake product specific training when requested
- Carry out any reasonable task or request that is consistent with the overall scope of the role
Locations
Service Engineer in Surrey, Woking employer: SF Partners Admin
Contact Detail:
SF Partners Admin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Surrey, Woking
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your hands-on experience. Be ready to discuss your diagnostic skills and how you've tackled challenges in the field.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skill set!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
We think you need these skills to ace Service Engineer in Surrey, Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Service Engineer role. We want to see how your background in field service and engineering shines through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality and passion for the role. Tell us why you’re excited about working with us and how you can contribute to our world-class service support.
Showcase Your Technical Skills: Don’t forget to mention your diagnostic capabilities and any experience with electric/hybrid vehicles. We love seeing candidates who are multi-disciplined and have a solid grasp of both mechanical and electrical knowledge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SF Partners Admin
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially regarding diesel and electric vehicles. Be ready to discuss your experience with diagnostic software and any relevant projects you've worked on.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging situations in the field. Think about specific instances where you diagnosed a problem or carried out repairs under pressure, as this will demonstrate your capabilities.
✨Build Rapport
Since the role involves maintaining good relationships with customers, practice how you would communicate effectively with them. Show that you can be personable and professional, even in tough situations.
✨Be Ready for Practical Questions
Expect technical questions or scenarios during the interview. They might ask you to walk through your thought process for diagnosing an issue or performing a repair. Stay calm and think aloud to show your reasoning.