At a Glance
- Tasks: Manage German-speaking customer accounts and ensure timely debt collection.
- Company: Join a growing international business with a supportive finance team.
- Benefits: Gain valuable experience, develop your skills, and enjoy a dynamic work environment.
- Other info: Opportunity for career growth and exposure to an international customer base.
- Why this job: Take ownership of your ledger and build strong customer relationships in a fast-paced setting.
- Qualifications: Experience in Credit Control and fluent in German and English.
The predicted salary is between 27450 - 33550 Β£ per year.
We are working with a growing international business to recruit a German Speaking Credit Controller to join their finance team. This is a great opportunity for an experienced Credit Controller who is fluent in German and enjoys taking ownership of their ledger, building strong customer relationships and working within a fast-paced international environment.
What You'll Be Doing
- Take ownership of a portfolio of German-speaking customer accounts, ensuring outstanding balances are collected within agreed payment terms.
- Proactively chase overdue debt via telephone and email, communicating confidently in both German and English.
- Build strong relationships with customers and internal stakeholders to support effective and timely cash collection.
- Investigate and resolve invoice queries, disputes and account discrepancies.
- Maintain accurate customer account records and ensure collection activity is recorded appropriately.
- Allocate and reconcile customer payments, identifying and resolving any discrepancies.
- Review aged debt regularly and prioritise accounts based on value, risk and payment history.
- Agree and monitor payment plans where appropriate.
- Escalate higher-risk or significantly overdue accounts in line with internal procedures.
- Support month-end reporting and provide updates around aged debt, cash collection and outstanding issues.
- Assist with continuous improvements across credit control processes and procedures.
What You'll Bring
- Previous experience working within Credit Control, Accounts Receivable or a similar finance role.
- Fluent German language skills, both written and spoken.
- Strong English communication skills.
- Confidence managing your own ledger and proactively chasing outstanding debt.
- Strong telephone manner with the ability to have constructive but commercially focused conversations around payment.
- Experience resolving invoice queries and customer disputes.
- Good attention to detail and strong organisational skills.
- Comfortable working with finance systems and Microsoft Excel.
- Ability to work independently while collaborating effectively with wider finance and commercial teams.
- Previous experience managing German or DACH-region customers would be advantageous but is not essential.
What You'll Get in Return
- The opportunity to join an established and growing international business.
- Exposure to a varied international customer base.
- A role offering genuine ownership of your ledger and customer relationships.
- A supportive finance environment with opportunities to develop your Credit Control and Accounts Receivable experience.
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