Credit Control Assistant

Credit Control Assistant

Full-Time 27450 - 33550 Β£ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage your own portfolio of accounts and chase outstanding payments.
  • Company: Supportive organisation in Derby with a friendly finance team.
  • Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
  • Other info: Join a dynamic team and enhance your career in finance.
  • Why this job: Build relationships while making a real impact on financial success.
  • Qualifications: Experience in Credit Control and strong communication skills.

The predicted salary is between 27450 - 33550 Β£ per year.

SF Partners are currently recruiting for an experienced Credit Controller to join a well-established and supportive organisation based in Derby. This is a fantastic opportunity for a confident and proactive individual who enjoys building relationships, resolving queries and managing their own portfolio of accounts. Working as part of a friendly finance team, you will play a key role in ensuring outstanding debts are managed effectively, maintaining accurate financial records and supporting the wider business.

Key Responsibilities:

  • Managing and monitoring your own portfolio of debtor accounts, ensuring payments are received within agreed terms.
  • Proactively contacting customers to chase outstanding balances via telephone and email.
  • Investigating and resolving account queries and payment discrepancies.
  • Building strong relationships with customers and internal departments to support effective debt recovery.
  • Managing the Credit Control inbox and responding to queries promptly.
  • Producing and issuing customer statements and relevant correspondence.
  • Supporting direct debit collections and cash allocation activities.
  • Maintaining accurate and up-to-date customer account records.
  • Assisting with reporting, reconciliations and audit requirements.
  • Identifying opportunities to improve existing processes and procedures.

About You:

  • Previous experience working within a Credit Control position.
  • Confident managing your own ledger and chasing outstanding debt.
  • Excellent communication and relationship-building skills.
  • Strong attention to detail and organisational skills.
  • Comfortable dealing with queries and resolving issues professionally.
  • Good working knowledge of Microsoft Office, particularly Excel.
  • A proactive, positive and results-driven approach.
  • Able to work independently and as part of a team.

If you're an experienced Credit Controller looking for your next opportunity and able to start at short notice, we'd love to hear from you! Apply today or contact Sam at SF Partners for a confidential conversation.

Credit Control Assistant employer: SF Partners Admin

Join a forward-thinking organisation in the Midlands that values innovation and employee development. As a D365 Systems Manager, you'll be part of a collaborative work culture that encourages continuous improvement and offers substantial growth opportunities. With a competitive salary, car allowance, and a focus on work-life balance through hybrid working, this role provides a unique chance to make a meaningful impact while advancing your career.

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Contact Details:

SF Partners Admin Recruitment Team

We think you need these skills to ace Credit Control Assistant

Attention to Detail
Communication Skills
Problem-Solving Skills
Organisational Skills
Process Improvement
Adaptability
Collaboration