Branch Manager - Leighton Buzzard

I'm partnering exclusively with a long-standing client to recruit a Branch Manager for their Leighton Buzzard branch. This is a key leadership role within a well-established commercial vehicle parts business, offering full responsibility for branch operations, sales performance, stock, and team leadership.

Main Purpose of the Role

Responsible for the day-to-day sales, operational, ordering and supply management of the branch. Ensuring the branch is professionally managed, fully compliant with company policies and procedures, and consistently delivering required sales, margin and contribution levels while achieving agreed KPIs and SLAs. You will lead, motivate and develop the branch team while ensuring parts availability and service levels meet customer expectations.

Main Duties & Responsibilities

• Full operational control of the branch, including staff management, recruitment, training, development and performance management in line with company policies and employment law
• Ensure compliance with all company procedures, processes and working guidelines
• Responsibility for ordering, supplying and availability of parts, ensuring optimal stock levels to support sales and customer demand
• Deliver monthly sales, margin and contribution targets in collaboration with the sales team
• Ensure all SLAs and KPIs are met or exceeded
• Oversee stock control, stock targets, cleanses, transfers, supplier orders and accurate goods-in processes
• Ensure timely and accurate supply of parts to customers, workshops and delivery routes
• Full responsibility for branch P&L and day-to-day financial management
• Implement strategies to improve productivity, parts availability and sales growth
• Develop and grow the customer base, maximising the truck and trailer proposition
• Ensure branch compliance workbooks are completed and operational scorecard targets achieved
• Manage cash handling and payment systems in line with company policy
• Drive proactive parts sales through call handling, counter sales and customer engagement
• Ensure imprest stock checks are completed as required
• Maximise efficiency and utilisation of store staff and drivers, ensuring effective parts distribution
• Ensure all company vehicles meet Road Traffic Act and company requirements
• Monitor local market conditions and identify new sales opportunities
• Identify areas for improvement and implement corrective actions
• Maintain high standards of health & safety, security and emergency procedures
• Identify training and development needs across the branch
• Demonstrate and promote company core values at all times
• Carry out any additional duties required to ensure smooth branch operations

Key Skills, Knowledge & Experience

• Knowledge of commercial truck and trailer parts (desirable)
• Proven branch management experience within a parts-led environment
• Strong experience in parts ordering, supply chain coordination and stock control
• Proven ability to deliver sales, margin and profit
• Strong leadership and people-management capability
• Excellent communication skills (written and verbal)
• Sales planning, forecasting and organisational skills
• Strong commercial and financial awareness
• IT-literate (Microsoft Office)
• Working knowledge of health & safety
• Target-driven with a strong work ethic and customer-first mindset
• Stock control, fleet management and H&S experience
• Comfortable working in a fast-paced, high-pressure environment

If this sounds of interest, please ensure you apply today and we'll be in touch.