At a Glance
- Tasks: Deliver exceptional customer experiences and embody the Sezane spirit in our London Apartments.
- Company: Join Sezane, a pioneering French fashion brand with a unique story and culture.
- Benefits: Flexible part-time hours, dynamic work environment, and opportunities for personal growth.
- Other info: Inclusive workplace that values diverse talents and perspectives.
- Why this job: Be part of a creative team and help shape the future of fashion retail.
- Qualifications: Passion for customer service and fashion; previous experience is a plus but not essential.
The predicted salary is between 11 - 16 £ per hour.
I’ve had the joy of building Sezane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention. To tell the story of Sezane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one’s convictions - even when that means rethinking what we thought we knew. Sezane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day.
To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. We are looking for the talents of Part time Sales Assistants (M/F), 8H and 24H contracts, to join our retail teams in our Apartments in London. Reporting to the Store Director, your main responsibilities will be:
- Delivering a unique customer experience: Make the customer the priority of the apartment to ensure optimal customer service; embody the Sezane spirit and style through impeccable presentation; welcome your customers with generosity and empathy; consider the personality of your Customers to identify their desires; introduce the Brand and our different universes/products; be an ambassador for the Brand's omnichannel approach; show curiosity and develop an in-depth knowledge of the Brand and products; be proactive in suggesting specific actions to make the customer experience memorable; handle complaints and customer dissatisfaction; know our CSR policy to respond to customers.
- Ensuring the Brand image: Know the basic rules of Sezane merchandising; check product labeling on the floor; participate in merchandising implementation and ensure its follow-up; offer customers an exciting and inspiring shopping experience; monitor and maintain the commercial level of the point of sale; have a fashion culture to be able to make suggestions.
- Ensuring smooth Operations: Apply Sezane policies, standards, and procedures; process transactions and respect procedures related to operations; perform specific process treatments (returns, exchanges, reservations); participate in defining the necessary staff to meet customer expectations; ensure proper inventory management.
- Having team spirit: Be a team player, participate in all ancillary tasks; create a positive and harmonious environment to create group synergy; relay the brand's commitments.
Qualifications: You have previous successful experience in ready-to-wear, hospitality, restaurants, sales, events... or not yet, but are driven by customer relations? You have a sense of service, excellent presentation skills, and a strong sensitivity to fashion; you have team spirit, the desire to share and develop your skills in an agile and galvanizing environment; you don’t like to be bored because you have boundless energy?
Sezane recruits and values all talents, regardless of your gender, age, nationality, culture, religious beliefs, and sexual orientation. Do you recognize yourself in this description and wish to join the Sezane adventure? Then wait no longer!
Sales Assistant - Part Time - London (M/F) employer: Sézane
Sézane is an exceptional employer that champions creativity, quality, and a unique customer experience in the heart of London. With a vibrant work culture that encourages collaboration and personal growth, employees are empowered to develop their skills through ongoing training and coaching. Joining Sézane means being part of a passionate team dedicated to redefining fashion while enjoying the benefits of a supportive environment that values each individual's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - London (M/F)
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like Sézane when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like Sézane instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Sales Assistant - Part Time - London (M/F)
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at Sézane. Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at Sézane
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into Sézane's vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within Sézane. This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
