At a Glance
- Tasks: Deliver exceptional customer experiences and embody the Sezane spirit in our London Apartments.
- Company: Join Sezane, a pioneering French fashion brand with a unique story and culture.
- Benefits: Full-time role with opportunities for growth in a vibrant retail environment.
- Other info: Embrace a dynamic work atmosphere where your ideas can shine.
- Why this job: Be part of a creative team that values passion, service, and style.
- Qualifications: Experience in retail or hospitality is a plus; strong customer service skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
I’ve had the joy of building Sezane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention. To tell the story of Sezane is to retrace more than 20 years of defining adventures and bold decisions: choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one’s convictions - even when that means rethinking what we thought we knew. Sezane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day.
To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be. Care to imagine what comes next with us? We can't wait to hear from you!
We are looking for the talent of a Full time Sales Assistant (M/F) to join our retail teams, on a full time contract as from April in our Apartments in London. Reporting to the Store Director, your main responsibilities will be:
- Delivering a unique customer experience: Make the customer the priority of the apartment to ensure optimal customer service; embody the Sezane spirit and style through impeccable presentation (grooming standards); welcome your customers with generosity and empathy to offer them the best possible experience; consider the personality of your Customers to identify their desires; introduce the Brand and our different universes/products; be an ambassador for the Brand's omnichannel approach (apartment and web); show curiosity and develop an in-depth knowledge of the Brand and products; be proactive in suggesting specific actions to make the customer experience memorable and unique; handle complaints and customer dissatisfaction to satisfy and retain our customers; know our CSR policy to respond to customers.
- Ensuring the Brand image: Know the basic rules of Sezane merchandising; check product labeling on the floor; participate in merchandising implementation and ensure its follow-up; offer customers an exciting and inspiring shopping experience; monitor and maintain the commercial level of the point of sale; have a fashion culture to be able to make suggestions.
- Ensuring smooth Operations: Apply Sezane policies, standards, and procedures; process transactions and respect procedures related to operations; perform specific process treatments (returns, exchanges, reservations); participate in defining the necessary staff to meet customer expectations; ensure proper inventory management.
- Having team spirit: Be a team player, participate in all ancillary tasks; participate in creating a positive and harmonious environment to create group synergy; relay the brand's commitments.
You have previous successful experience in ready-to-wear, hospitality, restaurants, sales, events... or not yet, but are driven by customer relations? You have a sense of service, excellent presentation skills, and a strong sensitivity to fashion; you have team spirit, the desire to share and develop your skills in an agile and galvanizing environment; you don't like to be bored because you have boundless energy?
Sezane recruits and values all talents, regardless of your gender, age, nationality, culture, religious beliefs, and sexual orientation. Do you recognize yourself in this description and wish to join the Sezane adventure? Then wait no longer!
Sales Assistant (M/F) - Full Time (40H) - London employer: Sézane
Sezane is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for fashion thrive. Located in the heart of London, our retail team enjoys a dynamic environment that prioritises personal growth and development, offering unique opportunities to engage with customers and embody the brand's values. With a commitment to quality and sustainability, Sezane empowers its employees to make a meaningful impact while enjoying a supportive atmosphere that celebrates diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (M/F) - Full Time (40H) - London
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Sézane!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Sézane.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Sézane.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Sézane!
We think you need these skills to ace Sales Assistant (M/F) - Full Time (40H) - London
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Sézane.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Sézane!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Sézane. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Sézane
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
