At a Glance
- Tasks: Deliver exceptional customer experiences and embody the Sezane spirit in a vibrant retail environment.
- Company: Join a creative and passionate team at a leading fashion brand.
- Benefits: Full-time contract with opportunities for growth and a dynamic work atmosphere.
- Other info: Exciting career development opportunities in a supportive team environment.
- Why this job: Be part of a brand that values creativity, connection, and customer satisfaction.
- Qualifications: Experience in retail or hospitality, strong presentation skills, and a passion for fashion.
The predicted salary is between 18900 - 23100 £ per year.
We are looking for the talent of a Full time Sales Assistant (M/F) to join our retail teams, on a full time contract.
We have opportunities to join either our store in Marylebone or in Notting Hill.
Starting in August, this can be a permanent or a fixed-term contract (if fixed term, it will be from mid/end of August 2026 to early January 2027).
Reporting to the Store Director, your main responsibilities will be: Delivering a unique customer experience:
- Make the customer the priority of the apartment to ensure optimal customer service ;
- Embody the Sezane spirit and style through impeccable presentation (grooming standards) ;
- Welcome your customers with generosity and empathy to offer them the best possible experience ;
- Consider the personality of your Customers to identify their desires ;
- Introduce the Brand and our different universes/products ;
- Be an ambassador for the Brand's omnichannel approach (apartment and web) ;
- Show curiosity and develop an in-depth knowledge of the Brand and products ;
- Be proactive in suggesting specific actions to make the customer experience memorable and unique ;
- Handle complaints and customer dissatisfaction to satisfy and retain our customers ;
- Know our CSR policy to respond to customers.
• Ensuring the Brand image
- Know the basic rules of Sezane merchandising ;
- Check product labeling on the floor ;
- Participate in merchandising implementation and ensure its follow-up ;
- Offer customers an exciting and inspiring shopping experience ;
- Monitor and maintain the commercial level of the point of sale ;
- Have a fashion culture to be able to make suggestions.
• Ensuring smooth Operations
- Apply Sezane policies, standards, and procedures ;
- Process transactions and respect procedures related to operations ;
- Perform specific process treatments (returns, exchanges, reservations) ;
- Participate in defining the necessary staff to meet customer expectations ;
- Ensure proper inventory management.
• Having team spirit
- Be a team player, participate in all ancillary tasks ;
- Participate in creating a positive and harmonious environment to create group synergy ;
- Relay the brand's commitments.
- You have previous successful experience in ready-to-wear, hospitality, restaurants, sales, events... or not yet, but are driven by customer relations ?
- You have a sense of service, excellent presentation skills, and a strong sensitivity to fashion ;
- You have team spirit, the desire to share and develop your skills in an agile and galvanizing environment ;
• You don't like to be bored because you have boundless energy ?
Twenty years ago, Les Composantes began with a selection of vintage pieces, born from a desire for creative independence and an eye for detail.
That instinct and an appreciation for design that endures have shaped everything that followed.
From there, Sézane was born in Paris in 2013.
Since then, la famille has continued to grow, with Octobre Éditions for men, Les Composantes reimagined as a home and lifestyle destination, and Petit Sézane for children.
Our story has unfolded like life itself: through instinct, spontaneity, and learning.
We developed a singular approach to detail, service, and connection.
A way of imagining a Parisian wardrobe for real life, first online and later through our Appartements.
From day one, we have been guided by a commitment to making beautiful design accessible, without ever compromising on quality.
To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.
Care to imagine what comes next with us?
We can't wait to hear from you!
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Sales Assistant (M/F) employer: Sézane
Sézane is an exceptional employer that champions creativity, quality, and a unique customer experience in the heart of London. With a vibrant work culture that encourages collaboration and personal growth, employees are empowered to develop their skills through ongoing training and coaching. Joining Sézane means being part of a passionate team dedicated to redefining fashion while enjoying the benefits of a supportive environment that values each individual's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (M/F)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sézane, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sézane!
We think you need these skills to ace Sales Assistant (M/F)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sézane, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sézane and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sézane that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sézane
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
