At a Glance
- Tasks: Manage stock efficiently and ensure a seamless customer experience.
- Company: Join Sézane, a vibrant Parisian brand with a passion for design.
- Benefits: Dynamic work environment, opportunities for growth, and a creative culture.
- Other info: A unique opportunity to shape your role in a fast-paced setting.
- Why this job: Be part of a team that values creativity and continuous improvement.
- Qualifications: Strong attention to detail and experience in stock management.
The predicted salary is between 24750 - 30250 £ per year.
Twenty years ago, Les Composantes began with a selection of vintage pieces, born from a desire for creative independence and an eye for detail. That instinct and an appreciation for design that endures have shaped everything that followed. From there, Sézane was born in Paris in 2013. Since then, la famille has continued to grow, with Octobre Éditions for men, Les Composantes reimagined as a home and lifestyle destination, and Petit Sézane for children. Our story has unfolded like life itself: through instinct, spontaneity, and learning. We developed a singular approach to detail, service, and connection. A way of imagining a Parisian wardrobe for real life, first online and later through our Appartements. From day one, we have been guided by a commitment to making beautiful design accessible, without ever compromising on quality.
As the Stock Manager, your tasks are as follows:
- Ensure efficient stock management: Master Sézane policies, standards and procedures
- Organise storage areas
- Receive, integrate and put away regular deliveries
- Manage customer returns, defects/retouching/pressing
- Order consumables and other miscellaneous purchases for the Apartment
- Make the customer the flat's priority
- Have a perfect knowledge of the stock in order to meet Customer expectations as efficiently as possible
- Respond to the needs of the sales team by bringing them the parts requested by customers on the floor
- Carry out inventories in detail (weekly, rotating, global)
- Supervise the processing of incoming and outgoing stocks
- Ensure that the flat is supplied on a daily basis and that stocks are perfectly tidy
- Plan deliveries and collection changes
- Isolate new products for the implementation of new collections
- Ensure that after-sales services are properly managed (processing and reimbursement)
- Ensure that parcels are sent for repair
- Integrate, scan and store Click & Collect orders
- Check pending Click & Collect orders (refunds, returns, customer reminders)
Manage and develop your team:
- Plan the organisation of the stock team
- Integrate new staff
- Train staff in stock management
- Create a positive and harmonious working environment
- Make suggestions for improving procedures
- Set and monitor clear objectives
- Develop the skills of your team
- Regularly report stock issues to the Retail team
You have an eye for detail and stock management holds no secrets for you. You understand what's at stake in Retail and don't hesitate to adapt quickly and efficiently. You're not afraid of managing priorities and time. Committed, motivated and proactive, you lead by example and know how to train a team.
Do you recognise yourself in this description and want to join the Sézane adventure? Then don't wait any longer!
Stock Manager (M/F) in London employer: Sézane
Sézane is an exceptional employer that champions creativity, quality, and a unique customer experience in the heart of London. With a vibrant work culture that encourages collaboration and personal growth, employees are empowered to develop their skills through ongoing training and coaching. Joining Sézane means being part of a passionate team dedicated to redefining fashion while enjoying the benefits of a supportive environment that values each individual's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Manager (M/F) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sézane, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sézane!
We think you need these skills to ace Stock Manager (M/F) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sézane, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sézane and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sézane that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sézane
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
