At a Glance
- Tasks: Manage customer enquiries and sales processes while ensuring excellent service.
- Company: Join a dynamic cluster of companies focused on customer satisfaction.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: Weekend work required; great opportunity for personal growth.
- Why this job: Perfect for those who love sales and want to make a real impact.
- Qualifications: 2-3 years in customer-facing roles with strong communication skills.
The predicted salary is between 28500 - 30000 € per year.
Part-time Sales Administrator (up to 30 hours) | Cheltenham | £28,500 - £30,000 (office based)
Hours can be split over 4 days from Friday to Monday but will be required to work every weekend Saturday and Sunday – Please don’t apply if this isn’t suitable as it is essential.
The Company
My client has a cluster of companies to support.
The role
My client is looking to add to their already established & knowledgeable team to ensure that they can continue to meet and deliver excellent customer service. Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail?
Key responsibilities
- Handling enquiries in person, over the phone, and via email with confidence and professionalism.
- Managing the full sales journey — from enquiry and reservation through to move-in.
- Converting leads into bookings and promoting storage units, contents protection, packaging, and other add-on services.
- Using their CRM system to manage leads, process bookings, record customer interactions, and maintain accurate data.
- Supporting their head office team by responding to inbound sales and customer service enquiries for 18 unmanned sites across the UK.
- Taking ownership of the store’s appearance and operations — ensuring it remains secure, clean, and well-presented at all times.
- Monitoring unit availability, completing site checks, and reporting maintenance needs.
- Ensuring compliance with health & safety and site security procedures.
Your profile
- 2–3 years’ experience in a customer-facing role such as sales, retail, hospitality, or property.
- A confident communicator with excellent phone etiquette and the ability to sell in person and over the phone.
- Strong IT skills, including experience using CRM platforms to manage bookings, tasks, and customer records.
- Highly organised with strong attention to detail and accuracy in admin tasks.
- A proactive, hands-on individual who enjoys working independently and taking responsibility for results.
- A friendly, commercially minded attitude and a genuine desire to help customers.
- A positive, can-do mindset and an enthusiasm for learning and development.
- Full UK driving license required.
For further information, please contact Rhian Mountjoy on 07928 666145 or rhian@seymourjohn.com.
Sales Administrator in Cheltenham employer: Seymour John
Join a dynamic and supportive team in Cheltenham as a Sales Administrator, where your contributions will directly enhance customer satisfaction and drive business success. With a focus on employee growth, we offer flexible working hours across the weekend, a collaborative work culture, and opportunities for professional development in a thriving environment. Our commitment to excellence ensures that you will be part of a company that values your skills and fosters a positive atmosphere for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Cheltenham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Whether it's in person or over the phone, being able to confidently communicate your skills and experiences is key. We recommend rehearsing with a friend or in front of a mirror to nail that delivery.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you've handled enquiries and provided excellent service in the past, so share specific examples that showcase your skills!
Be Detail-Oriented:Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a well-organised application that reflects your strong admin skills and accuracy.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand the role and can connect their experience to our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Seymour John
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their services and how they operate, especially in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about providing excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and maintain professionalism under pressure.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so think of specific instances where you've successfully managed multiple tasks or projects. Highlight your attention to detail and how you ensure accuracy in your work, especially when using CRM systems.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about their team culture, training opportunities, or how they measure success in this role.
