At a Glance
- Tasks: Lead change implementation and engage with stakeholders to ensure successful adoption.
- Company: Join HM Courts & Tribunals Service, a key player in public service transformation.
- Benefits: Competitive day rate, hybrid working, and potential for contract extension.
- Other info: Opportunity to work in a dynamic environment with impactful projects.
- Why this job: Make a real difference in how services are delivered across the UK.
- Qualifications: Experience in business change and excellent communication skills required.
Position: Change Manager (Contract)
Organisation: HM Courts & Tribunals Service (HMCTS)
Location: Hybrid / UK-based (travel as required)
Day Rate: £450 per day (Outside IR35)
Contract Length: Up to 6 months initially (with potential extension)
Security Clearance (SC) essential
About the Programme: HMCTS delivers change across operations, technology and service design. Successful change requires structured planning, consistent implementation, and strong engagement with operational users to ensure adoption and benefits realisation.
Join Our Team: We are seeking a Change Manager to lead the planning and delivery of change implementation across a portfolio of work, acting as the bridge between projects and operational users to ensure change is implemented safely and benefits are realised.
Key Responsibilities:
- Lead change implementation across a portfolio through close collaboration with central projects, change leads and operational stakeholders.
- Develop and manage change plans and lead on implementation activity.
- Manage and escalate risks, issues and dependencies to reduce delivery impact.
- Build trusted stakeholder networks (including senior stakeholders) and support effective communication of change.
- Produce clear change communications and champion consistent use of tools/processes to embed change.
- Support benefits validation to ensure intended benefits are enabled and measurable.
- Capture and share lessons learned and best practice to improve future implementations.
Essential Requirements:
- Strong experience delivering business change and implementation in complex environments.
- Excellent stakeholder engagement, communication and writing skills.
- Confident managing change impacts, dependencies and adoption activity.
Contact Us: For further information, please contact John Lavictoire, Director at Seymour John Public Services.
Change Manager in London employer: Seymour John Public Services (Midlands) Limited
HM Courts & Tribunals Service (HMCTS) is an exceptional employer that values innovation and collaboration in delivering meaningful change across the UK justice system. With a hybrid working model, employees enjoy flexibility while being part of a supportive culture that prioritises professional growth and development. Join us to make a tangible impact, as we empower our teams to lead change initiatives that enhance operational efficiency and user experience.
Contact Details:
Seymour John Public Services (Midlands) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at HMCTS or similar organisations. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common change management scenarios. Think about how you would handle specific challenges and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, as a Change Manager, you'll need to engage with various stakeholders, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Change Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Change Manager role. Highlight your experience in delivering business change and implementation, especially in complex environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your stakeholder engagement skills and how you've successfully managed change impacts in the past. We love a good story!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread! We appreciate attention to detail and clarity in your writing.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Seymour John Public Services (Midlands) Limited
✨Know Your Change Management Frameworks
Familiarise yourself with popular change management methodologies like ADKAR or Kotter's 8-Step Process. Be ready to discuss how you've applied these frameworks in past roles, as this will show your depth of knowledge and practical experience.
✨Engage with Stakeholder Scenarios
Prepare for questions about stakeholder engagement by thinking of specific examples where you successfully built relationships or managed conflicts. Highlight your communication skills and how you tailored your approach to different audiences.
✨Demonstrate Risk Management Skills
Be prepared to discuss how you've identified and mitigated risks in previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive approach to managing change impacts.
✨Showcase Your Communication Style
Since clear communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to prepare a brief presentation on a change initiative you've led, demonstrating your ability to convey complex information effectively.
