At a Glance
- Tasks: Lead change implementation and ensure smooth transitions across projects.
- Company: Join HM Courts & Tribunals Service, a key player in public service.
- Benefits: Competitive day rate, hybrid work model, and potential contract extension.
- Other info: Opportunity to work in a dynamic environment with impactful projects.
- Why this job: Make a real difference in how services are delivered and experienced.
- Qualifications: Experience in business change and excellent communication skills required.
Organisation: HM Courts & Tribunals Service (HMCTS)
Location: Hybrid / UK-based (travel as required)
Day Rate: £450 per day (Outside IR35)
Contract Length: Up to 6 months initially (with potential extension)
Security Clearance (SC) essential
About the Programme: HMCTS delivers change across operations, technology and service design. Successful change requires structured planning, consistent implementation, and strong engagement with operational users to ensure adoption and benefits realisation.
Join Our Team: We are seeking a Change Manager to lead the planning and delivery of change implementation across a portfolio of work, acting as the bridge between projects and operational users to ensure change is implemented safely and benefits are realised.
Key Responsibilities:
- Lead change implementation across a portfolio through close collaboration with central projects, change leads and operational stakeholders.
- Develop and manage change plans and lead on implementation activity.
- Manage and escalate risks, issues and dependencies to reduce delivery impact.
- Build trusted stakeholder networks (including senior stakeholders) and support effective communication of change.
- Produce clear change communications and champion consistent use of tools/processes to embed change.
- Support benefits validation to ensure intended benefits are enabled and measurable.
- Capture and share lessons learned and best practice to improve future implementations.
Essential Requirements:
- Strong experience delivering business change and implementation in complex environments.
- Excellent stakeholder engagement, communication and writing skills.
- Confident managing change impacts, dependencies and adoption activity.
Contact Us: For further information, please contact John Lavictoire, Director at Seymour John Public Services.
Change Manager employer: Seymour John Public Services Limited
HM Courts & Tribunals Service (HMCTS) is an exceptional employer that values innovation and collaboration in delivering meaningful change across the UK justice system. With a hybrid working model, employees enjoy flexibility while being part of a supportive culture that prioritises professional growth and development. Join us to make a tangible impact, as we empower our teams to lead change initiatives that enhance operational efficiency and user experience.
Contact Details:
Seymour John Public Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at HMCTS or similar organisations. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common Change Manager scenarios. Think about how you’d handle stakeholder engagement or manage risks. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Showcase your experience with real-life examples during interviews. Talk about specific projects where you successfully led change implementation. This will help you stand out and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Change Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Change Manager role. Highlight your experience in delivering business change and how you've engaged with stakeholders in complex environments. We want to see how you fit into our vision!
Showcase Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. We love a well-structured document that reflects your ability to produce clear change communications. Don’t forget to proofread!
Demonstrate Your Change Management Experience:In your application, be sure to provide specific examples of how you've led change implementation in the past. We’re looking for evidence of your ability to manage risks and dependencies effectively, so share those success stories!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Seymour John Public Services Limited
✨Know Your Change Management Frameworks
Familiarise yourself with popular change management methodologies like ADKAR or Kotter's 8-Step Process. Be ready to discuss how you've applied these frameworks in past roles, as this will show your depth of knowledge and practical experience.
✨Engage with Stakeholders
Prepare examples of how you've successfully engaged with stakeholders in previous projects. Highlight your communication skills and ability to build trust, as these are crucial for the Change Manager role. Think about specific instances where you navigated complex stakeholder dynamics.
✨Demonstrate Risk Management Skills
Be prepared to talk about how you've identified and managed risks in past change initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive approach to mitigating issues before they escalate.
✨Showcase Your Communication Style
Since clear communication is key in this role, practice articulating your thoughts clearly and concisely. Bring along examples of change communications you've crafted, and be ready to discuss how you tailor your messaging for different audiences.
