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For Companies At a Glance
- Tasks: Manage invoicing and collections in a fast-paced environment, ensuring accuracy and efficiency.
- Company: Join a dynamic business services company with a focus on customer satisfaction.
- Benefits: Competitive salary up to £30,000, hybrid working options, and career development opportunities.
- Why this job: Be a key player in optimising cash flow and enhancing customer relationships.
- Qualifications: Experience in accounts receivable or billing, with strong attention to detail.
- Other info: Opportunity to improve processes and support junior team members in a collaborative setting.
The predicted salary is between 30000 - 30000 £ per year.
Office based (flexibility for hybrid working may be available once established in post).
The Company
My company are within the Business Services Sector.
The Role
The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction.
Key Responsibilities
- Invoicing and Billing:
- Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions.
- Review in-house generated billing to confirm pricing accuracy and alignment with completed work.
- Apply VAT correctly in line with established procedures and guidance.
- Produce invoices using client specific templates where required.
- Upload invoices and supporting documentation to customer portals.
- Issue invoices in line with customer contracts and agreed timelines.
- Maintain accurate customer accounts.
- Reconcile customer balances and investigate discrepancies.
- Act as the primary point of contact for invoice disputes, managing queries through to full resolution.
- Support credit control activity through account reconciliation and query clearance.
- Maintain records to support aged debtor reporting.
- Use Xero, Simpro, and Excel as core working systems.
- Maintain clear audit trails and supporting documentation.
- Identify opportunities to improve billing and AR processes as transaction volumes increase.
Your Profile
- Demonstratable experience in Accounts Receivable or billing, in a service or project-based business.
- Demonstratable experience of parts and labour invoicing.
- Confidence and capability to work with high transactional volumes.
- Experience or understanding of project invoicing such as staged billing applications or valuations.
- Experience operating within a group structure.
- Experience invoicing across multiple legal entities.
- Previous responsibility for supervising or supporting junior AR team members would be advantageous.
- AAT qualification desirable but not essential.
For further information, please contact Rhian Mountjoy.
Billing and Collections Coordinator in Gloucester employer: Seymour John Ltd
Contact Detail:
Seymour John Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Collections Coordinator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their billing processes and challenges, and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your interview skills! Get a friend to do mock interviews with you, focusing on common questions related to billing and collections. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Billing and Collections Coordinator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing and Collections Coordinator role. Highlight your experience in accounts receivable and invoicing, especially if you've worked with high volumes before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, like managing billing queries or working with systems like Xero and Excel. We love a good story!
Show Off Your Attention to Detail: In a role where accuracy is key, it's important to demonstrate your attention to detail. Whether it's through your CV format or examples of past work, show us that you can handle the nitty-gritty without missing a beat. We appreciate precision!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you're keen on joining our team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at Seymour John Ltd
✨Know Your Numbers
As a Billing and Collections Coordinator, you'll be dealing with high volumes of transactions. Brush up on your invoicing metrics and be ready to discuss how you've managed similar workloads in the past. This shows you understand the role's demands and can handle the pressure.
✨Familiarise Yourself with the Tools
Get to grips with Xero, Simpro, and Excel before your interview. If you can demonstrate your proficiency with these systems, it’ll give you an edge. Maybe even prepare a few examples of how you've used these tools to improve billing processes or resolve discrepancies.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific billing disputes or account reconciliations. Think of real-life examples where you've successfully resolved issues or improved processes. This will show your problem-solving skills and ability to maintain customer satisfaction.
✨Highlight Your Teamwork Skills
Since you might be supervising or supporting junior team members, be ready to talk about your experience in mentoring or collaborating with others. Share examples of how you've worked within a team to achieve common goals, especially in a fast-paced environment.