Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer enquiries and manage the full sales journey with confidence.
- Company: Join a supportive company focused on excellent customer service.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Full-time and part-time positions available, with weekend work required.
- Why this job: Perfect for sales enthusiasts who love helping customers in a dynamic environment.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 28500 - 30000 £ per year.
Customer Sales Administrator / Customer Service Advisor | Ross on Wye | £28,500 - £30,000 (office based)
You would need to be able to drive and would be required to work weekends. There are a full time and a part time position available.
- Full time: Monday to Friday 8.30am – 5pm and 1 in 4 Saturdays. When working a Saturday, you have the Monday off.
- Part time: Thursday – Monday 8.30am – 5pm, so covering every weekend. Currently the position is split between Thursday, Friday, Monday in Ross – Saturday in Cheltenham and a Sunday from home.
The Company: My client has a cluster of companies to support.
The role: My client is looking to add to their already established & knowledgeable team to ensure that they can continue to meet and deliver excellent customer service.
Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail?
Key responsibilities:
- Handling enquiries in person, over the phone, and via email with confidence and professionalism.
- Managing the full sales journey — from enquiry and reservation through to move-in.
- Converting leads into bookings and promoting storage units, contents protection, packaging, and other add-on services.
- Using their CRM system to manage leads, process bookings, record customer interactions, and maintain accuracy.
Customer Sales Administrator / Customer Service Advisor employer: Seymour John Ltd
Contact Detail:
Seymour John Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Administrator / Customer Service Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to introduce yourself. Keep it concise and highlight your customer service skills and sales experience. Make sure to mention how you can contribute to their success.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Sales Administrator / Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Sales Administrator role. Highlight your sales experience and customer service skills, as these are key for us. Use specific examples that show how you've excelled in similar positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and sales. Share a story or two that showcases your skills and how you can contribute to our team.
Showcase Your Attention to Detail: In this role, attention to detail is crucial. Make sure your application is free from typos and errors. This shows us that you take pride in your work and can manage the details effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Seymour John Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its services inside out. Familiarise yourself with their customer service approach and sales processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted leads into bookings or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Be Ready for Role-Play
Since this role involves handling enquiries and managing the sales journey, be prepared for potential role-play scenarios during the interview. Practise how you would handle a customer enquiry or objection, demonstrating your communication skills and problem-solving abilities.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and expectations for the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.