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For Companies At a Glance
- Tasks: Manage accounts, resolve outstanding balances, and maintain accurate records.
- Company: Join a well-established organisation in Coventry with a positive team culture.
- Benefits: Enjoy a 4-day working week, competitive salary, and hybrid work options.
- Other info: Great opportunity for career growth in a dynamic and professional setting.
- Why this job: Take ownership of accounts and make a real impact in a supportive environment.
- Qualifications: Experience in credit control or debt recovery, strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
We are recruiting a Credit Controller to join a well-established organisation in Coventry, in a hands-on role focused on managing accounts, maintaining accurate records and supporting the timely resolution of outstanding balances. This position offers responsibility for day-to-day account management, customer communication and consistent case progression within agreed processes.
The role suits someone with experience in credit control, debt recovery or arrears management, who is comfortable handling sensitive conversations and working within defined processes and guidelines.
The Opportunity
- Take ownership of a portfolio of accounts, ensuring they are actively managed and progressed in line with agreed processes and timescales.
- Maintain regular communication to review account status, follow up on outstanding balances and agree appropriate next steps.
- Agree, implement and monitor payment arrangements, ensuring commitments are followed up on in a timely manner.
- Gather and review relevant financial or supporting information where required to assist with account management decisions.
- Carry out account management and recovery actions within defined guidelines, escalating cases where additional input or decisions are needed.
- Identify risks or issues early and ensure cases are progressed appropriately without unnecessary delays.
- Maintain accurate, up-to-date and audit-ready records, with all interactions, actions and outcomes clearly documented.
- Ensure all activity is handled professionally and in line with internal policies and compliance requirements.
- Liaise with internal colleagues and support coordination with external parties where required.
- Contribute to updates and reporting on account activity and progress.
Personal Profile
- Previous experience in credit control, collections, debt recovery or a similar role.
- Previous experience in a regulated environment and awareness of FCA regulations would be beneficial.
- Strong organisational skills with the ability to manage multiple priorities.
- Confident communicator, comfortable handling sensitive or challenging conversations.
- High attention to detail with strong record-keeping skills.
- Able to assess information and follow agreed processes and guidelines.
- Understands when to elevate matters appropriately.
- Reliable and professional in handling confidential information.
- Works well independently and as part of a team.
Credit Controller - 4 Day Working Week employer: Seymour John Ltd
Contact Detail:
Seymour John Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - 4 Day Working Week
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle sensitive conversations and showcase your organisational skills. We want you to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. It’s a small touch that can make a big difference.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller position. We’ve got all the resources you need to make your application stand out, so take advantage of it!
We think you need these skills to ace Credit Controller - 4 Day Working Week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and debt recovery. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've successfully managed accounts or resolved outstanding balances in the past.
Be Professional and Personable: Remember, this role involves handling sensitive conversations. In your application, show us that you can communicate effectively and professionally while still being approachable. It’s all about balance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Seymour John Ltd
✨Know Your Numbers
Before the interview, brush up on your financial knowledge, especially around credit control and debt recovery. Be ready to discuss specific metrics or achievements from your previous roles that demonstrate your ability to manage accounts effectively.
✨Practice Sensitive Conversations
Since this role involves handling sensitive discussions, practice how you would approach these conversations. Think of examples where you've successfully navigated difficult talks, and be prepared to share them during the interview.
✨Showcase Your Organisational Skills
Be ready to explain how you manage multiple priorities and keep accurate records. Bring examples of tools or methods you use to stay organised, as this will show your potential employer that you can handle the demands of the role.
✨Understand the Company Culture
Research the company’s values and work environment. During the interview, highlight how your personal values align with theirs, and express your enthusiasm for contributing to their positive team culture.