At a Glance
- Tasks: Support NHS staff with system access and resolve technical issues in a busy environment.
- Company: Join a dynamic NHS organisation focused on digital services.
- Benefits: Earn £110 per day, enjoy remote/hybrid work options, and gain valuable experience.
- Other info: Immediate start available; excellent opportunity for career growth in the NHS.
- Why this job: Make a real difference in healthcare by ensuring secure access to critical systems.
- Qualifications: Experience in NHS, IT support, or Registration Authority with strong customer service skills.
The predicted salary is between 33444 - 40876 £ per year.
Rate: £110 per day
Outside IR35 | NHS Contract
Immediate start preferred
Remote/hybrid working options available subject to service requirements
Looking for your next NHS contract opportunity? We're supporting an NHS organisation seeking a proactive and customer-focused Registration Agent to join their digital services team. This is an excellent opportunity for someone with NHS, IT support, Service Desk or Registration Authority experience who enjoys helping users, resolving technical issues and supporting secure access to critical healthcare systems.
The Role
You'll provide day-to-day support for registration and access management services across a busy NHS environment, ensuring users have the appropriate access to systems and applications.
Key responsibilities include:
- Supporting NHS staff with system access and account management
- Assisting with Registration Authority processes and procedures
- Verifying user information and maintaining accurate records
- Troubleshooting access and authentication issues
- Providing first-line technical support and guidance
- Liaising with colleagues across digital and operational teams
- Ensuring compliance with NHS information governance and security standards
About You
We're keen to hear from candidates who have:
- Previous NHS experience
- Registration Authority (RA) experience, ideally
- Service Desk, IT Support or Helpdesk experience
- Good troubleshooting and problem-solving skills
- Strong customer service and communication skills
- Excellent attention to detail
- Confidence using multiple IT systems and applications
Contract Details
- £110 per day
- Outside IR35
- Initial 3-month contract
- NHS organisation
- Immediate start preferred
- Remote/hybrid working options available subject to service requirements
If you're interested in a rewarding NHS contract and have a background in IT support, Service Desk or Registration Authority services, we'd love to hear from you.
Further information
For further information, please contact Sophie Peters.
Registration Agent in Bradford employer: Seymour John Ltd
Join a dynamic team in Newtown, Powys, where your expertise as an Accounts Payable Process & Systems Specialist will be valued and impactful. With a hybrid working model and a competitive salary of up to £36,000 plus benefits, this role offers a supportive work culture that encourages continuous improvement and professional growth. You'll have the opportunity to collaborate with colleagues across the business, driving efficiencies and optimising processes in a fast-paced environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Registration Agent in Bradford
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Seymour John Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Seymour John Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Registration Agent in Bradford
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Seymour John Ltd.
How to prepare for a job interview at Seymour John Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Seymour John Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Seymour John Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
