General Manager

Description

Seymour Hotels is Jersey\’s largest and longest-established hotel and leisure business. Our group includes the Pomme d\’Or Hotel, the Merton Hotel and Suites, the Aquadome, the Greenhills Country House Hotel and the Watersplash Beach Bar & Diner. In 2020, Seymour Hotels celebrated its 100th birthday and over the past century we have helped thousands of our team members – past and present – to grow in their careers, stretch themselves and achieve more than they thought possible. We continue to invest heavily in the sector to ensure that we are on a sound footing for the next 100 years.

An exciting opportunity has arisen for a General Manager at the iconic Pomme d\’Or Hotel. Superbly located in the centre of St Helier, overlooking Liberation Square and the yacht marina, the 143-bedroom Pomme d\’Or has been a focal point for business and leisure for over 180 years and has a long, significant history at the heart of Island life.

You will be fully accountable for all aspects of running a high-end town-centre operation that comprises a carvery restaurant, brasserie restaurant, four bars, room service and meetings and events facilities for up to 300, ensuring the delivery of exceptional service standards across all areas.

We are looking for a self-motivated, forward-thinking individual who brings proven experience within a luxury, multi-outlet environment, preferably with a strong, F&B-focused background. The ideal candidate will demonstrate high levels of guest focus and possess solid financial and commercial awareness. You will be a confident communicator with the ability to lead and develop your team and influence all areas of the business. You will have a hands-on approach and take a proactive role with departmental managers in order to identify and support needs at all levels. You will be an inspirational leader who is passionate about delivering extraordinary guest experiences and takes pride in sharing success with your team. You will ensure that heads of department are mentored and developed and that the hotel team as a whole is well trained and highly motivated.

As the ideal candidate:

• You will be truly passionate about hotels and the food and beverage industry, innovative by nature and fully up to date with trends in your field.
• You will have extensive product knowledge, with real enthusiasm for high-quality fresh food and creative drinks.
• You must be highly organised, with excellent written and verbal communication skills.
• You are a hands-on manager who thrives on being present throughout the operation, with meticulous attention to detail.

This is an exceptional opportunity to lead the team in one of Jersey\’s most famous hotels and offers excellent prospects for career development and progression within Seymour Hotels, recently named Best Workplace in Jersey (Large Enterprise).

In return we offer the following:

• A competitive salary package
• 25 days holidays annually plus public holidays
• Complimentary meals
• Special employee discounts throughout the Seymour Hotels of Jersey group
• Employee social events
• Long Service Awards
• Excellent training and opportunities for career development
• A subsidised, self-contained apartment

About Seymour Hotels

Seymour Hotels is Jersey\’s largest and most established hotel group, offering a variety of accommodation options for tourists and the business traveller, all while ensuring memorable experiences in this beautiful destination. Our group includes the Pomme d\’Or Hotel, the Merton Hotel and Suites, the Leisure Club & Aquadome, the Greenhills Country House Hotel and the Watersplash Beach Bar & Diner. Founded in 1920 and still proudly owned and managed by the Seymour family, we recently celebrated our 100th anniversary and continue to thrive.

What sets us apart from our competitors is our exceptional team Our dedicated employees provide genuine friendliness and outstanding service. Being part of a company with such unique and dynamic flexibility is a true privilege.

Our team comprises talented individuals from around the globe. As a family-owned business, we deeply value each employee and emphasise their pride, respect, and satisfaction in their roles. Our open-door policy and core values—integrity, respect, compassion, positivity, enthusiasm, and humility—shape our practices and culture, enabling us to deliver exceptional experiences and create magical memories.

At Seymour Hotels, we are committed to fostering a work environment that supports both personal and professional growth. Our success is built on honesty, open communication, and mutual trust, creating a family-like atmosphere where we support and listen to one another.

With our business growth, our family has grown too, now providing diverse career opportunities for over 350 team members.

We take pride in our family culture and strive to create an environment where individuals can thrive through their own efforts. This is a fantastic opportunity to advance your career with a major local company where your contributions truly make a difference.