Guest Relations Manager in London

Guest Relations Manager in London

London Full-Time 36000 - 60000 £ / year (est.) On-site
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At a Glance

  • Tasks: Create unforgettable experiences for guests in a luxurious dining environment.
  • Company: Join the iconic Sexy Fish in London's vibrant Mayfair.
  • Benefits: Competitive salary, commission on bookings, and growth opportunities.
  • Other info: Thriving environment with flexible hours and opportunities for career advancement.
  • Why this job: Be part of a high-profile team and connect with elite clientele.
  • Qualifications: Charismatic personality, knowledge of luxury dining, and exceptional communication skills.

The predicted salary is between 36000 - 60000 £ per year.

Sexy Fish is an iconic and luxurious dining destination nestled in the heart of London’s vibrant Mayfair. Renowned for its exquisite Japanese cuisine, stunning décor and impeccable service, Sexy Fish is the place where culinary artistry meets elegance.

We’re on the hunt for a Guest Relations Manager who lives and breathes hospitality, has a little black book full of Mayfair’s finest and knows how to work a room with style.

Package:

Competitive salary + commission on bookings & repeat clients

What we’re looking for:

  • A charismatic connector with exceptional presence – confident, charming and effortlessly elegant
  • Deep knowledge of London’s luxury dining and nightlife scene
  • An existing client network, particularly across Mayfair and the West End
  • Impeccable personal presentation and a flair for making people feel seen, celebrated and coming back for more
  • A cool, composed professional who thrives in high-energy environments
  • Exceptional interpersonal and communication skills
  • Flexibility in working hours, including evenings and weekends

Why Sexy Fish:

  • Competitive salary plus generous commission structure
  • Work with a high-profile team and clientele
  • Be part of a brand with international prestige and unforgettable energy
  • Opportunities to grow within one of the UK’s leading luxury hospitality groups

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Customer Service
Industries: Restaurants, Hotels and Motels, and Food and Beverage Services

Guest Relations Manager in London employer: Sexy Fish

Sexy Fish Manchester is an exceptional employer that offers a vibrant and dynamic work environment in the heart of Spinningfields. With a commitment to excellence in service and a focus on employee growth, we provide extensive benefits including a generous dining discount, enhanced parental leave, and access to financial coaching. Join us to be part of a pioneering culinary destination where your leadership can shine and contribute to our unique blend of art, fashion, and innovative cuisine.

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Contact Details:

Sexy Fish Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Relations Manager in London

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sexy Fish. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Sexy Fish

Don't be shy about reaching out to Sexy Fish directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Relations Manager in London

Exceptional Presence
Charisma
Knowledge of Luxury Dining
Client Networking
Impeccable Personal Presentation
Interpersonal Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sexy Fish and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Sexy Fish

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!