Guest Experience & Events Manager
Guest Experience & Events Manager

Guest Experience & Events Manager

Manchester Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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Sexy Fish

At a Glance

  • Tasks: Manage guest experiences and events, creating unforgettable moments at Sexy Fish Manchester.
  • Company: Join the iconic Sexy Fish, part of Caprice Holdings, in the heart of Manchester.
  • Benefits: Competitive salary, incentives, and unrivalled career progression in luxury hospitality.
  • Why this job: Be the face of a vibrant dining scene and connect with high-profile guests.
  • Qualifications: Experience in guest relations or high-end hospitality, with strong networking skills.
  • Other info: Dynamic team environment promoting diversity and equal opportunity.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Guest Experience & Events Manager – Sexy Fish Manchester

About Sexy Fish

At Sexy Fish Manchester, every detail is designed to dazzle, from extraordinary interiors to world‑class food, cocktails and service. Part of the globally recognised Caprice Holdings collection, Sexy Fish brings the energy of London’s Mayfair to the heart of Manchester, creating a dining and nightlife experience like no other.

The Role

We are seeking a charismatic and highly connected Guest Experience & Events Manager to be the face of Sexy Fish Manchester. This pivotal role blends luxury guest relations with events and networking, ensuring our restaurant remains the city’s most desirable destination.

Your time will be split across two key areas:

Guest Experience & Bookings

  • Manage and grow all bookings of 8+ guests, delivering a seamless, personalised service from first enquiry to final farewell.
  • Partner with the reception and operations teams to maximise covers, revenue and guest satisfaction.
  • Create unforgettable, tailor‑made experiences that leave every guest eager to return.

Events & Networking

  • Build and nurture strong relationships with high‑profile and regular guests, becoming their trusted point of contact.
  • Represent Sexy Fish at key events across Manchester, immersing yourself in the city’s dining, business and cultural scene.
  • Drive core business growth by building strategic relationships with new businesses across Manchester.
  • Curate and host unique experiences that keep Sexy Fish at the forefront of the city’s social calendar.
  • Cultivate a coveted “black book” of clients, tastemakers and influencers, driving repeat business and loyalty.

About You

  • A natural networker with an innate passion for nightlife, dining, and luxury hospitality.
  • Well‑versed in the Manchester market, with established connections and an eye for opportunity.
  • Polished, confident and charismatic, someone who thrives in the spotlight and builds rapport with ease.
  • Flexibility to work a few evenings a week for VIP events and bookings
  • Proven background in guest relations, events or high‑end hospitality.
  • Commercially astute with the drive to deliver both memorable experiences and business growth.

Why Sexy Fish?

Join one of the UK’s most iconic restaurant brands and step into a world where art, gastronomy and nightlife collide. At Sexy Fish Manchester, you will not only be part of a dynamic, passionate team but also enjoy a competitive package plus incentives, unrivalled career progression and the chance to be at the centre of the city’s luxury dining and social scene.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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Guest Experience & Events Manager employer: Sexy Fish

At Sexy Fish Manchester, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and luxury hospitality. Our team enjoys competitive packages, generous incentives, and unparalleled opportunities for career progression, all while being at the heart of Manchester's dynamic dining and nightlife scene. Join us to be part of a passionate team dedicated to delivering unforgettable experiences in one of the UK's most iconic restaurant brands.
Sexy Fish

Contact Detail:

Sexy Fish Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience & Events Manager

✨Tip Number 1

Get to know the venue inside out! Familiarise yourself with Sexy Fish's unique offerings and vibe. This way, when you chat with potential employers or network at events, you can showcase your passion and knowledge about what makes the restaurant special.

✨Tip Number 2

Leverage your connections! If you’ve got a network in the Manchester dining scene, use it. Reach out to people who might know about openings or can put in a good word for you. Remember, it’s all about who you know!

✨Tip Number 3

Show off your personality! When you meet potential employers or attend networking events, let your charisma shine through. Be confident, approachable, and ready to engage in conversations that highlight your guest relations skills.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Sexy Fish team. Don’t miss out on this opportunity!

We think you need these skills to ace Guest Experience & Events Manager

Guest Relations
Event Management
Networking Skills
Personalised Service
Relationship Building
Commercial Acumen
Charisma
Flexibility
Knowledge of Manchester Market
High-End Hospitality Experience
Communication Skills
Customer Satisfaction Focus
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and flair into your words. Remember, this role is all about guest experience, so show us how you connect with people.

Tailor Your Application: Make sure to tailor your application specifically for the Guest Experience & Events Manager role at Sexy Fish. Highlight your relevant experience in luxury hospitality and events, and demonstrate how your skills align with what we’re looking for. A personalised touch goes a long way!

Be Specific About Your Achievements: We love numbers and success stories! When discussing your past experiences, be specific about your achievements. Whether it’s increasing bookings or creating memorable events, share concrete examples that showcase your impact in previous roles.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Sexy Fish Manchester. We can’t wait to hear from you!

How to prepare for a job interview at Sexy Fish

✨Know Your Venue Inside Out

Before your interview, make sure you’re familiar with Sexy Fish Manchester. Research their menu, signature cocktails, and any recent events they’ve hosted. This knowledge will not only impress the interviewers but also show your genuine interest in the role.

✨Showcase Your Networking Skills

As a Guest Experience & Events Manager, your ability to connect with people is crucial. Prepare examples of how you've built relationships in previous roles. Highlight any high-profile connections you have in the Manchester area that could benefit Sexy Fish.

✨Demonstrate Your Event Planning Expertise

Be ready to discuss your experience in planning and executing events. Share specific examples of successful events you've managed, focusing on how you tailored experiences to meet guests' needs and how you handled any challenges that arose.

✨Emphasise Your Passion for Hospitality

Let your enthusiasm for luxury dining and nightlife shine through. Talk about what excites you about the hospitality industry and why you believe Sexy Fish is the perfect place for you to thrive. Your passion can set you apart from other candidates.

Guest Experience & Events Manager
Sexy Fish
Location: Manchester
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