Sales Support Administrator in Sheffield

Sewell Wallis are delighted to be partnering with a successful and growing business to recruit a Sales Support Administrator. This is an excellent opportunity for an organised and customer-focused administrator to join a supportive team where you'll play a vital role in ensuring the sales process runs smoothly from enquiry through to order completion.

If you have experience in sales support, administration, customer service or order processing, enjoy working in a fast-paced environment and have strong attention to detail, we'd love to hear from you. This is a fantastic opportunity to develop your career within a business that values teamwork, continuous improvement and delivering an excellent customer experience.

What will you be doing?

• Provide administrative and operational support to the Sales team, ensuring customer orders are processed accurately and efficiently while maintaining excellent service throughout the customer journey.
• Prepare accurate customer quotations based on individual requirements.
• Process customer orders and maintain accurate records on internal systems and CRM databases.
• Provide day-to-day administrative support to the Sales team.
• Liaise with customers, suppliers and internal departments regarding product availability, lead times and delivery schedules.
• Respond to customer enquiries professionally, resolving queries efficiently and delivering an outstanding customer experience.
• Ensure quotations, customer records and order information are accurate and up to date.
• Manage and update internal order processing systems.
• Coordinate deliveries and support the successful completion of customer orders.
• Build strong working relationships with colleagues across multiple departments to ensure an efficient sales process.
• Maintain high standards of accuracy, compliance and administration at all times.
• Produce reports and update spreadsheets using Microsoft Excel.

What skills are we looking for?

• Previous experience in a Sales Support Administrator, Sales Administrator, Customer Service Administrator, Order Processor, Sales Coordinator or similar administrative role.
• Excellent administration and organisational skills.
• Strong customer service and communication skills.
• Experience processing orders and managing customer enquiries.
• Intermediate to advanced Microsoft Excel skills, including VLOOKUPs and Pivot Tables.
• Confidence using Microsoft Office, particularly Outlook and Excel.
• The ability to prioritise a busy workload and meet deadlines.
• High levels of accuracy and exceptional attention to detail.
• A positive, team-oriented approach with the ability to work independently.

What's on offer?

• Join a well-established and growing business.
• Be part of a supportive and collaborative team.
• Opportunity to develop your administration and sales support career.
• Varied role with genuine responsibility and opportunities to learn.
• A business that values excellent customer service and continuous improvement.

If you're an experienced Sales Support Administrator, Sales Administrator, Customer Service Administrator or Order Processing Administrator looking for your next opportunity, we'd love to hear from you.

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.