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- Tasks: Manage billing and collections, lead process improvements, and support a small team.
- Company: PE backed business in the heart of Sheffield with a dynamic work culture.
- Benefits: Hybrid working, flexible hours, 33 days holiday, enhanced pension, and healthcare scheme.
- Other info: Opportunity to drive automation and improve processes in a supportive environment.
- Why this job: Make a real impact in a fast-growing business while enhancing your skills.
- Qualifications: Strong process optimisation skills and excellent communication abilities.
The predicted salary is between 40000 - 50000 £ per year.
Overview
Sewell Wallis are working with a PE backed business based in the heart of Sheffield who are looking to recruit a Billing and Collections Manager on an interim basis for a period of 6 months. This South Yorkshire-based role will involve managing the day-to-day billing and collections activity and supporting the introduction of agreed improvements, whilst managing a small team of 2. You will manage complex B2C billing, lead process improvements, and make a real impact in a fast-growing business. This role involves managing high-volume B2C transactions, often across shared responsibility accounts. You need strong process optimisation skills, excellent communication, and the ability to balance firmness with a positive customer experience.
Responsibilities
- Take full ownership of the company billing and collections process, ensuring timely and accurate invoicing and resolution of billing and pricing queries.
- Monitor and improve debt collection performance, supporting the credit control function and driving reduction in aged debt.
- Manage collections through GoCardless and Stripe, ensuring accurate reconciliation and resolution of failed payments.
- Import sales transactions into Sage Intacct and ensure accurate allocation of cash receipts.
- Validate client referral commissions and manage pricing queries to maintain accuracy and transparency.
- Produce revenue and cost centre reports and other key financial reporting to support decision-making.
- Support the development of the revenue recognition process and maintain compliance with accounting standards.
- Collaborate with Finance, Operations, and Customer Service teams to resolve complex queries and improve processes.
- Drive forward billing automation and standardisation of processes, identifying opportunities for efficiency gains.
- Lead process improvement projects and support new system implementations to enhance scalability and performance.
- Ensure collections processes comply with consumer protection standards while maintaining a positive customer experience.
- Liaise with auditors and provide ad hoc reports as required to support audit and compliance activities.
Qualifications
- Ability to quickly learn new technologies.
- Ability to work in a fast-paced, dynamic environment and manage competing priorities.
What’s on offer
- Hybrid working
- Flexible working hours
- 33 days holiday (inclusive of bank holidays)
- Enhanced pension
- Healthcare scheme
- Staff Discounts
Billing and Collections Manager employer: Sewell Wallis Ltd
Contact Detail:
Sewell Wallis Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Collections Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and billing sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to billing and collections. We recommend using the STAR method to structure your answers, showcasing your process optimisation skills and customer experience focus.
✨Tip Number 3
Don’t forget to research the company! Understanding their values and recent developments will help you tailor your responses and show how you can make a real impact in their fast-growing business.
✨Tip Number 4
Apply through our website for the best chance of landing that role! We’re always looking for talented individuals who can drive improvements and enhance our billing processes.
We think you need these skills to ace Billing and Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing and Collections Manager role. Highlight your experience with B2C billing, process improvements, and team management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved billing processes or managed collections effectively in the past.
Showcase Your Communication Skills: Since this role involves liaising with various teams and customers, make sure to demonstrate your excellent communication skills in your application. We love candidates who can balance firmness with a positive customer experience!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sewell Wallis Ltd
✨Know Your Numbers
As a Billing and Collections Manager, you'll be dealing with complex B2C transactions. Brush up on your financial metrics and be ready to discuss how you've improved billing processes or reduced aged debt in previous roles. Specific examples will show you know your stuff!
✨Showcase Your Leadership Skills
You'll be managing a small team, so it's crucial to demonstrate your leadership abilities. Prepare to share experiences where you've led process improvements or motivated a team to achieve targets. Highlighting your ability to balance firmness with a positive customer experience will set you apart.
✨Familiarise Yourself with Tools
This role involves using GoCardless, Stripe, and Sage Intacct. If you have experience with these tools, great! If not, do some research and be prepared to discuss how you would approach learning new technologies quickly. Showing enthusiasm for tech can really impress.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific challenges, like resolving billing disputes or improving collection performance. Think of scenarios from your past work where you successfully navigated similar issues. This will demonstrate your problem-solving skills and readiness for the role.