Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage billing and collections, lead process improvements, and support a small team.
- Company: PE backed business in the heart of Sheffield with a dynamic work culture.
- Benefits: Hybrid working, flexible hours, 33 days holiday, enhanced pension, and healthcare scheme.
- Other info: Collaborative environment with opportunities for process improvement and career growth.
- Why this job: Make a real impact in a fast-growing business while enhancing your skills.
- Qualifications: 3+ years in billing/collections, strong analytical skills, and advanced Excel proficiency.
The predicted salary is between 40000 - 50000 £ per year.
Sewell Wallis are working with a PE backed business based in the heart of Sheffield who are looking to recruit a Billing and Collections Manager on an interim basis for a period of 6 months. This South Yorkshire-based role will involve managing the day‑to‑day billing and collections activity and support the introduction of agreed improvements, whilst managing a small team of 2. You'll manage complex B2C billing, lead process improvements, and make a real impact in a fast-growing business. This role involves managing high-volume B2C transactions, often across shared responsibility accounts. You'll need strong process optimisation skills, excellent communication, and the ability to balance firmness with a positive customer experience.
What will you be doing?
- Take full ownership of the company billing and collections process, ensuring timely and accurate invoicing and resolution of billing and pricing queries.
- Monitor and improve debt collection performance, supporting the credit control function and driving reduction in aged debt.
- Manage collections through GoCardless and Stripe, ensuring accurate reconciliation and resolution of failed payments.
- Import sales transactions into Sage Intacct and ensure accurate allocation of cash receipts.
- Validate client referral commissions and manage pricing queries to maintain accuracy and transparency.
- Produce revenue and cost centre reports and other key financial reporting to support decision-making.
- Support the development of the revenue recognition process and maintain compliance with accounting standards.
- Collaborate with Finance, Operations, and Customer Service teams to resolve complex queries and improve processes.
- Drive forward billing automation and standardisation of processes, identifying opportunities for efficiency gains.
- Lead process improvement projects and support new system implementations to enhance scalability and performance.
- Ensure collections processes comply with consumer protection standards while maintaining a positive customer experience.
- Liaise with auditors and provide ad hoc reports as required to support audit and compliance activities.
What skills are we looking for?
- Minimum of 3 years' experience in a similar role.
- Strong understanding of billing and collections processes, ideally in a B2C environment.
- Strong analytical skills with experience in producing and interpreting financial reports and KPIs.
- Advanced Microsoft Excel skills (XLOOKUPs, pivot tables) and proficiency in Outlook.
- Experience using Sage Intacct, Salesforce, and payment platforms such as GoCardless and Stripe; ability to quickly learn new technologies.
- Ability to work in a fast‑paced, dynamic environment and manage competing priorities.
What's on offer?
- Hybrid working.
- Flexible working hours.
- 33 days holiday (inclusive of bank holidays).
- Enhanced pension.
- Healthcare scheme.
- Staff Discounts.
- Complimentary breakfasts.
Billing and Collections Manager employer: Sewell Moorhouse Recruitment
Contact Detail:
Sewell Moorhouse Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Collections Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and billing sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to billing and collections. Think about how you can showcase your process optimisation skills and your ability to manage a team effectively.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that fit your skills, especially in B2C environments!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the best fit for the job.
We think you need these skills to ace Billing and Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing and Collections Manager role. Highlight your experience in B2C billing and collections, and don’t forget to showcase your process optimisation skills. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements in managing billing processes and improving collections. Let us know how you balance firmness with a positive customer experience.
Showcase Your Tech Skills: We’re looking for someone who’s comfortable with tools like Sage Intacct, GoCardless, and Stripe. Make sure to mention your proficiency with these platforms and any advanced Excel skills you have. It’ll help us see how quickly you can get up to speed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sewell Moorhouse Recruitment
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around billing and collections processes. Be ready to discuss your experience with B2C transactions and how you've managed high-volume accounts in the past.
✨Showcase Your Process Improvement Skills
Prepare examples of how you've led process improvements in previous roles. Think about specific projects where you identified inefficiencies and implemented changes that had a measurable impact on performance.
✨Communicate Effectively
Since this role requires balancing firmness with a positive customer experience, practice articulating how you handle difficult conversations. Be ready to share examples of how you've resolved billing disputes while maintaining customer satisfaction.
✨Familiarise Yourself with Tools
Get comfortable with the software mentioned in the job description, like Sage Intacct and payment platforms such as GoCardless and Stripe. If you have experience with these tools, be prepared to discuss how you've used them to streamline billing and collections.