At a Glance
- Tasks: Be the friendly face of our office, handling calls and welcoming visitors.
- Company: Join Sewell Group, a diverse and inclusive workplace in Hull.
- Benefits: Earn £12.71/hour, enjoy bonuses, 25+ days holiday, and staff discounts.
- Why this job: Kickstart your career with valuable admin experience in a supportive environment.
- Qualifications: Previous reception/admin experience and a positive attitude are essential.
- Other info: Flexible hours and opportunities for growth in a dynamic team.
The predicted salary is between 12 - 16 £ per hour.
Location: Sewell Group Head Office, Geneva Way, Leads Road, Hull, HU7 0DG
Salary: £12.71 per hour, bonus opportunity of up to 20% based on personal and company performance
Hours: 30-37.5 hours per week to be worked between 8.00am – 5.00pm, with 1 hour for lunch (Temporary Contract, 9-12 months)
Role Overview
Based on the front reception of our Sewell Head Office, the successful individual will be the first point of contact, by phone and in person, for our staff, customers, and visitors. They will form part of our Group Administration Team, and along with being the first point of contact, will also provide general administration and hospitality/meet & greet support to our people.
Key Responsibilities
- Answering incoming phone calls, taking, and distributing messages as required
- Being the first point of contact for staff and visitors
- Coordinating incoming and outgoing mail
- Provide administration support such as copy-typing, proof reading, document amendments, photocopying/scanning and electronic document management
- Provide hospitality and meet & greet services for meetings held on the premises and occasionally third-party premises, including meeting room set-ups
- Support/coordinate the booking of meeting rooms
- Supporting internal and external events, from preparation to meet & greet
- Conducting daily checks on office spaces, reviewing stationery/stock/supply requirements, as needed
- Managing and booking travel and accommodation requirements
- Ordering catering, hospitality and corporate gifts as required
- Providing general administrative support to the wider team and business
- Potential to provide holiday and sickness cover for the wider team across both of our offices (Sewell Group Head Office based in Hull, and at the Bridgehead Office in Hessle)
Essential
- Full Driving License, valid in the UK and own transport
- Previous experience of working in a Reception/Administration role
- An excellent approach to customer service
- An excellent telephone manner
- A friendly and welcoming approach with a positive and professional attitude
- Be computer literate in Microsoft Office products
- Have good communication and organisational skills
- Be able to work both as a team member and alone in a busy working environment
- Possess a positive approach to learning and development
- Flexible attitude towards hours worked and interest in supporting the wider team during holiday and sickness periods
Sewell Group and its subsidiaries are equal opportunities employers, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services. As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.
Benefits
- £12.71 per hour
- Annual Bonus opportunity
- 25 days holiday (plus Bank Holidays), rising with length of service to 30 days
- Being a Co-Owner of Sewell Estates
- Auto Enrolment pension
- Staff discounts
- High Street & Retail discount schemes
- Bike 2 Work Scheme
- Technology Scheme
- Paid Parental Leave and Sickness Absence schemes
Receptionist Administrator employer: Sewell Group
Contact Detail:
Sewell Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Administrator
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Dress smartly, smile, and be ready to showcase your friendly and professional attitude. Remember, you're not just a candidate; you're the face of Sewell Group!
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and think about how your previous experience in reception or administration can shine through. We want to hear about your excellent customer service skills and how you handle busy environments.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us that you’re genuinely interested in the role and the company. Ask about team dynamics, what a typical day looks like, or how we support our staff's development. It’s a two-way street!
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Receptionist Administrator
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and welcoming approach. Remember, as a Receptionist Administrator, you'll be the first point of contact for our visitors, so a warm tone is key.
Tailor Your Experience: Make sure to highlight your previous experience in reception or administration roles. We’re looking for someone with an excellent approach to customer service, so share specific examples of how you've excelled in similar positions. Tailoring your application to match our needs will definitely catch our eye!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Sewell Group. We can’t wait to hear from you!
How to prepare for a job interview at Sewell Group
✨Know the Company Inside Out
Before your interview, take some time to research Sewell Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Skills
As a Receptionist Administrator, you'll be the first point of contact for visitors and staff. Prepare by practising how you would handle various scenarios, such as difficult phone calls or welcoming guests. A friendly and professional approach is key, so think about how you can convey that during the interview.
✨Show Off Your Organisational Skills
The role involves a lot of administrative tasks, so be ready to discuss your organisational skills. Bring examples of how you've managed multiple tasks in previous roles. You might even want to prepare a brief overview of how you would organise a busy day at the reception.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.