At a Glance
- Tasks: Deliver top-notch customer service and keep the store running smoothly.
- Company: Join a friendly team at a leading retail store in Sutton.
- Benefits: Earn up to £13.10 per hour, plus bonuses and discounts.
- Other info: Flexible hours with opportunities for volunteering and personal development.
- Why this job: Perfect for those who love people and want to grow their skills.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 11 - 16 £ per hour.
Shifts: Week 1: Tuesday/Wednesday 10pm - 6am, Week 2: Friday/Saturday 10pm - 6am
Site Location: Robson Way, Sutton, Hull, East Yorkshire, HU8 9XL
What you'll be doing:
- Providing world-class customer service
- Monitoring the store and forecourt
- Authorising fuel pumps and serving customers
- Assisting with stock, such as deliveries, re-stocking shelves, rotating stock, date checking
- Providing advice to customers on shop products, services and offers
- Keeping the whole site looking clean and tidy at all times
- Be aware of security within the store and on the forecourt
- Providing support and cover for holidays and sickness when required
- Regular training to support your role development
Hours of work: 16 hours per week
Requirements:
- Great with people and a team player
- Passionate about customer service
- Flexible and keen to support the team when needed - including the odd bit of holiday & absence cover
- ‘Hands on' and can use their own initiative
- Positive, approachable, and professional
- Friendly and engaging
- A team player who can also work independently
- Keen to learn more and develop further skills
- Some sites/shifts include lone working
For more information get in touch with the People Team (people@sewell-group.co.uk)
Benefits:
- Up to £13.10 per hour, paid weekly
- Up to £500 bonus opportunity per yearly
- 10% in-store discount
- Access to thousands of big brand retail discounts (including cinema tickets, groceries, travel, day trips and many more)
- Free emotional, practical & financial support through GroceryAid
- Length of service, big birthday & milestone celebrations
- Five paid volunteering days per year
- Plus many more
Part Time Sales Assistant | Sutton | 16 hours per week employer: Sewell Group
As a Part Time Sales Assistant at our Beverley location, you'll be joining a supportive and dynamic team that values customer service and employee development. We offer competitive pay, flexible hours, and a range of benefits including in-store discounts and opportunities for bonuses, all within a friendly work environment that encourages personal growth and community involvement. With regular training and the chance to celebrate milestones together, we strive to create a workplace where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Assistant | Sutton | 16 hours per week
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sewell Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sewell Group and let us see your personality shine through!
We think you need these skills to ace Part Time Sales Assistant | Sutton | 16 hours per week
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sewell Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Sewell Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sewell Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sewell Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sewell Group will surely appreciate.
