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- Tasks: Be the friendly face of our office, providing admin support and exceptional customer service.
- Company: Join Sewell Group, a diverse and inclusive employer committed to excellence.
- Benefits: Enjoy competitive salary, annual bonus, 25+ days holiday, and staff discounts.
- Why this job: Perfect for those who love people, teamwork, and making a positive impact every day.
- Qualifications: Must have admin/receptionist experience, a full UK driving licence, and great communication skills.
- Other info: Enhanced DBS check required; flexible hours and a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Bridgehead Business Park, Hessle, Hull, HU13 ODH
Hours: 37.5 hours per week, Monday - Friday, 8.30am - 5.00pm, 1 hour lunch break
Salary: Dependent upon experience
Role Overview
The successful candidate will be based within our office at Bridgehead Business Park and will be the first point of contact for our employees, customers and visitors, providing administrative support and hospitality/meet and greet support to our people. As well as being a key member of our Business Support Team, they will cover the main reception as required, welcoming visitors and providing excellent customer service.
Key Responsibilities
- Provide administrative support to the team, including:
- arranging meetings, diary management and taking meeting notes as required
- document formatting, ensuring a consistently high-quality standard and that our brand guidelines are adhered to
- copy-typing, proof reading, document amendments, photocopying/scanning and electronic document management
Requirements
As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player and Doing the Right Thing, the successful candidates will have the following:
- Full Driving License, valid in the UK and own transport
- Previous experience of working in an administrative/receptionist role
- Be computer literate in Microsoft Office products
- An excellent approach to customer service
- An excellent telephone manner
- A friendly and welcoming approach with a positive and professional attitude
- Good communication and organisational skills
- Ability to work both as part of a team and independently to identify and solve problems
- Possess a positive approach to learning and development
- Have a flexible attitude towards hours worked and interest in supporting the wider team during holiday and sickness periods
Sewell Group and its subsidiaries are equal opportunities employers, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services.
As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.
Benefits
- Competitive Salary, Dependent on experience
- Annual Bonus opportunity
- 25 days holiday (plus Bank Holidays), rising with length of service to 30 days
- Being a Co-Owner of Sewell Estates
- Auto Enrolment pension
- Staff discounts
- High Street & Retail discount schemes
- Bike 2 Work Scheme
- Technology Scheme
- Paid Parental Leave and Sickness Absence schemes
Administrator / Receptionist employer: Sewell Group
Contact Detail:
Sewell Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of Sewell Group. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and interactions.
✨Tip Number 2
Practice your telephone manner and customer service skills. Since you'll be the first point of contact, demonstrating a friendly and professional attitude in mock scenarios can set you apart from other candidates.
✨Tip Number 3
Get comfortable with Microsoft Office products, especially Word and Excel. Being able to showcase your proficiency in these tools during practical assessments or discussions can significantly boost your chances.
✨Tip Number 4
Network with current or former employees of Sewell Group if possible. They can provide insights into the role and the work environment, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Administrator / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative and receptionist roles. Emphasise skills like customer service, communication, and organisation, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and support to a team.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Mention your organisational skills and ability to manage multiple tasks effectively.
Showcase Your Personality: Since the role requires a friendly and welcoming approach, let your personality shine through in your application. Use a positive tone and express your eagerness to contribute to the team and company culture.
How to prepare for a job interview at Sewell Group
✨Showcase Your Customer Service Skills
As the first point of contact, it's crucial to demonstrate your excellent customer service skills. Prepare examples from your previous roles where you provided outstanding service, and be ready to discuss how you would handle various scenarios with visitors and colleagues.
✨Be Organised and Detail-Oriented
The role requires strong organisational skills, so come prepared to discuss how you manage your time and tasks. You might want to share specific tools or methods you use for diary management and document handling to show your attention to detail.
✨Familiarise Yourself with the Company
Research Sewell Group and its subsidiaries before the interview. Understanding their values and services will help you align your answers with their expectations and demonstrate your genuine interest in the company.
✨Prepare for Common Receptionist Scenarios
Think about common situations you might face as a receptionist, such as handling difficult calls or managing multiple tasks at once. Practising your responses to these scenarios can help you feel more confident during the interview.
