At a Glance
- Tasks: Support customer teams and contribute to community initiatives while gaining practical experience.
- Company: Leading utility company focused on growth and development.
- Benefits: 23 days holiday, annual bonus, and extensive training opportunities.
- Why this job: Learn, earn, and grow your career while making a positive impact.
- Qualifications: GCSE Maths and English with a passion for excellent customer service.
- Other info: Join a supportive team and kickstart your professional journey.
The predicted salary is between 800 - 1400 £ per month.
A leading utility company is seeking passionate individuals for the Apprentice Customer Advisor programme in Wrexham. You will gain practical experience while studying towards a Level 2 qualification. This role will allow you to support various customer teams, develop your skills, and contribute to meaningful community initiatives.
Enjoy 23 days holiday, an annual bonus, and substantial training opportunities as you build your career with us.
The ideal candidate will have GCSE Maths and English and exhibit a strong drive for excellent customer service.
Customer Advisor Apprentice – Learn, Earn & Grow in Wrexham employer: SevernTrentLife
Contact Detail:
SevernTrentLife Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor Apprentice – Learn, Earn & Grow in Wrexham
✨Tip Number 1
Research the company and its values before your interview. Knowing what they stand for will help you connect your own experiences to their mission, showing that you're not just another candidate but someone who genuinely cares about their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and being punctual shows that you’re serious about the opportunity. Plus, it gives you a moment to calm those nerves!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor Apprentice – Learn, Earn & Grow in Wrexham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about helping others and making a difference in the community.
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the Customer Advisor role. We love seeing how your background fits with what we do, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at SevernTrentLife
✨Know the Company
Before your interview, take some time to research the utility company. Understand their values, mission, and any recent news or initiatives they’ve been involved in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think of specific situations that highlight your problem-solving skills and ability to communicate effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewers about the Apprentice Customer Advisor programme, training opportunities, and what a typical day looks like. This shows you’re engaged and eager to learn more about the role.
✨Practice Makes Perfect
Rehearse common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising will help ease your nerves and ensure you present yourself in the best light during the actual interview.