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For Companies At a Glance
- Tasks: Join our team as a Plumber, performing plumbing tasks and delivering excellent customer service.
- Company: Severn Trent is a top UK water company, committed to employee engagement and community impact.
- Benefits: Enjoy competitive pay, annual bonuses, 25 days holiday, and a leading pension scheme.
- Why this job: Make a positive environmental impact while working in an inclusive and supportive culture.
- Qualifications: Plumbing experience is essential; Level 2 or 3 qualification preferred but character matters too.
- Other info: Work from home initially and travel across your region; driving licence required.
The predicted salary is between 30000 - 42000 £ per year.
Overview
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies Worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. We’re looking for a dedicated Plumber to join our team and support the Uxbridge area. You’ll be joining our Aqualytix team, who specialise in legionella and water treatment services right across the UK.
We welcome people from all walks of life and celebrate individuality. If you want to do more because you care, we’d love to talk to you.
EVERYTHING YOU NEED TO KNOW
You’ll perform plumbing tasks and other duties while delivering top-notch customer service and meeting health and safety, financial, KPI, statutory, quality, and contractual requirements. This role allows you to start work from home and travel across your region daily, so a UK Driving Licence is essential.
Key responsibilities
- Build and maintain client relationships within your area.
- Collaborate with the scheduling team and operations supervisor. Conduct monitoring and tasks as directed by your scheduler/line manager.
- Perform plumbing works as needed.
- Provide technical support to customers and colleagues.
- Schedule and manage multi-site visits.
- Conduct hazard/risk assessments on individual sites.
What you’ll bring to the role
Whether you\’re working for a small local plumbing company or a large organisation, we\’re just looking for someone with plumbing experience.
It would also be ideal if you have the following:
- Strong knowledge of domestic, commercial, and industrial water systems.
- Level 2 or 3/Advanced Plumbing qualification (ideal for working on larger pipework).
We value character, positivity and a caring attitude in equal weight.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do.
We are committed to inclusion and have working groups for LGBTQ+, Women in Operations & STEM, Disability and Ethnicity to support progress.
Benefits
- Competitive benefits
- Annual bonus scheme of up to 15% of your annual salary, based on company performance
- 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
- Leading pension scheme – employer contributions up to 15% when you contribute 7.5%
- Sharesave – the option to buy Severn Trent Plc shares at a discount
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
What’s next?
We can’t wait to hear from you.
Before you apply, please provide an updated copy of your CV. We’ll inform you of the outcome after the closing date, so keep an eye on your phone and emails. If you want to learn more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date, so keep an eye on your phone and emails!
#J-18808-Ljbffr
Plumber employer: SevernTrentLife
Contact Detail:
SevernTrentLife Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber
✨Tip Number 1
Familiarise yourself with Severn Trent's values and mission. Understanding their commitment to the environment and community will help you align your answers during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Severn Trent. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss specific plumbing experiences that demonstrate your problem-solving skills and customer service abilities. Be ready to share examples of how you've handled challenging situations in the past, as this will highlight your suitability for the role.
✨Tip Number 4
Research the latest trends and technologies in plumbing, especially those related to water treatment and legionella management. Showing that you're knowledgeable about industry advancements can set you apart from other candidates.
We think you need these skills to ace Plumber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant plumbing experience and qualifications. Emphasise any specific skills related to domestic, commercial, and industrial water systems, as well as your Level 2 or 3 Plumbing qualifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for plumbing and your commitment to customer service. Mention how your values align with Severn Trent's focus on community and environmental impact.
Highlight Soft Skills: In your application, don't forget to mention your soft skills such as teamwork, communication, and problem-solving. These are just as important as technical skills in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SevernTrentLife
✨Know Your Plumbing Basics
Make sure you brush up on your plumbing knowledge, especially regarding domestic, commercial, and industrial water systems. Be prepared to discuss your experience and any relevant qualifications, such as Level 2 or 3 in Plumbing.
✨Demonstrate Customer Service Skills
Since this role involves delivering top-notch customer service, think of examples from your past experiences where you successfully handled customer interactions. Highlight your ability to build and maintain client relationships.
✨Showcase Your Teamwork Abilities
Collaboration is key in this role, so be ready to talk about how you've worked with scheduling teams or supervisors in the past. Share specific instances where teamwork led to successful outcomes.
✨Emphasise Your Commitment to Safety
Health and safety are crucial in plumbing. Be prepared to discuss your understanding of hazard/risk assessments and how you ensure compliance with health and safety regulations in your work.
