At a Glance
- Tasks: Lead and improve energy services tackling fuel poverty and decarbonisation.
- Company: Severn Wye, a community-focused organisation making a real difference.
- Benefits: Full-time role with opportunities for professional growth and community impact.
- Other info: Diverse team committed to inclusivity and equal opportunities.
- Why this job: Be a key player in sustainable energy solutions and community engagement.
- Qualifications: Leadership experience and knowledge in energy efficiency or community energy sectors.
The predicted salary is between 45000 - 55000 £ per year.
The role will ensure the effective coordination, delivery and continuous improvement of services that address fuel poverty and decarbonisation, integrating community engagement with high-quality retrofit delivery across Severn Wye’s operational areas.
Key responsibilities include overall operational management of the Energy Services department covering both Home Retrofit and Sustainable Communities programmes, and deputising for the Director of Energy Services as needed. The role provides essential leadership capacity to maintain performance, manage risk, and support service delivery.
Key Responsibilities- Operational leadership and day‑to‑day management of the Home Retrofit and Sustainable Communities teams.
- Coaching and supporting Energy Services Managers and team leaders in people management, performance reviews, coaching, training, and development.
- Maintaining a supportive, inclusive, high‑performing culture.
- Workforce planning, coordination and prioritisation across programmes.
- Oversee delivery of all Energy Services programmes, ensuring interface across the energy service team.
- Ensure programmes meet targets, milestones, KPIs and contractual requirements.
- Drive integration between community‑led approaches and technical retrofit delivery.
- Actively manage delivery risks arising from programme scale and complexity.
- Ensure appropriate record keeping and document control.
- Operational oversight of budgets, resource allocation and staff utilisation.
- Manage Energised Communities budgets and oversee finances across all programmes.
- Collaborate with Finance for robust financial monitoring, reporting, and budget forecasting.
- Ensure all project delivery remains within agreed financial parameters.
- Support resource prioritisation and allocation across competing project demands.
- Act as key operational contact for funders, partners, and stakeholders, maintaining strong cross‑sector partnerships.
- Represent Severn Wye at meetings, events and forums with senior key stakeholders.
- Promote collaboration internally and externally with delivery partners.
- Ensure compliance with organisational policies, GDPR, safeguarding and quality frameworks.
- Maintain oversight of risk management across all programmes.
- Ensure audit readiness and compliance with funder requirements.
- Uphold consistently high‑quality standards across programmes.
- Identify, mitigate and elevate risks linked to workload, delivery and resource pressures.
- Oversee data collection, performance monitoring and impact evaluation, and provide accurate, timely reporting.
- Use data and insight to drive continuous improvement and service development.
- Collaborate on identifying funding opportunities, tenders and partnerships.
- Support strategic planning and development of Energy Services.
- Support growth across Home Retrofit and Sustainable Communities teams.
- Shape future service direction in partnership with the Director of Energy Services.
- Strong leadership and people skills with demonstrable experience of managing and developing teams.
- Degree level education or equivalent experience in home retrofit, energy efficiency or community energy sectors.
- Experience of approaches such as Asset Based Community Development.
- Experience managing large or complex public sector or government‑funded programmes, including budgets, resources, risks and performance.
- Experience in partnership working.
- Experience in monitoring, evaluation and data analysis.
- Excellent written and verbal communication skills.
- Strong organisational skills with ability to manage multiple priorities.
- Ability to travel across the UK, Wales and border counties, with some requirement for national travel.
- Flexible, proactive and adaptable approach.
- Experience facilitating or oversight of stakeholder engagement or community events.
- Experience of collaborating with fundraising team to secure funding or write tenders.
- Technical knowledge relevant to housing, retrofit or sustainability.
We are committed to improving the diversity of our team and therefore guarantee an interview to candidates from ethnic minorities, LGBTQ+ or disabled communities who meet the essential job criteria. Please indicate if you believe you are such a candidate.
Operations Manager – Energy Services in Gloucester employer: Severn Wye
Severn Wye is an exceptional employer, offering a dynamic work environment in Gloucester that prioritises community engagement and sustainability. With a strong commitment to employee development, we foster a supportive and inclusive culture where team members are encouraged to grow through coaching and training opportunities. Our focus on meaningful projects addressing fuel poverty and decarbonisation not only enhances professional satisfaction but also contributes positively to the community, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager – Energy Services in Gloucester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the energy services sector. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your leadership experience and how you've successfully managed teams. Use specific examples that demonstrate your ability to drive performance and manage risks.
✨Tip Number 3
Be proactive! If you see a role that interests you, don’t wait for the application deadline. Reach out directly to the hiring manager or team leader to express your interest. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep it real! During interviews, be authentic and let your passion for energy services shine through. Talk about your commitment to community engagement and sustainability, and how you can contribute to Severn Wye’s mission. Remember, we want to see the real you!
We think you need these skills to ace Operations Manager – Energy Services in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in managing teams and delivering energy services, as well as any relevant projects you've worked on that align with our mission at Severn Wye.
Showcase Your Leadership Skills:We want to see how you’ve led teams and managed complex programmes. Share specific examples of how you’ve coached team members or improved performance in previous roles. This will help us understand your leadership style and how it fits with our culture.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Severn Wye
✨Know Your Stuff
Make sure you understand the ins and outs of energy services, especially around home retrofit and sustainable communities. Brush up on relevant legislation, community engagement strategies, and any recent developments in the sector. This will show that you're not just interested but also knowledgeable.
✨Showcase Your Leadership Skills
Since this role involves managing teams and driving performance, be ready to share examples of how you've successfully led teams in the past. Think about specific challenges you faced, how you motivated your team, and the outcomes of your leadership. This will demonstrate your capability to maintain a high-performing culture.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing risks or ensuring compliance with policies. Prepare by thinking through potential scenarios related to operational management and how you would approach them. This will help you articulate your problem-solving skills effectively.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to community engagement and their future plans for energy services. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
