b Overview /b p In this role you will investigate water quality issues and provide expert technical guidance to a wide range of stakeholders. You will support major capital schemes with water quality input and maintain strong hygiene controls. You’ll deliver 24/7 water quality support as part of the Public Health and Standards team, balancing customer updates with rigorous analysis. You join a collaborative culture that values inclusivity and community impact, helping protect public health while delivering reliable water services. /p b Pay / Benefits /b ul li 28 days holiday + bank holidays (optional buy/sell up to 5 days) /li li Annual bonus scheme (up to 2,250 per annum) /li li Leading pension scheme – employer contribution up to 15% /li li Family-friendly policies (including fully paid maternity/adoption leave) /li li Sharesave – discounted Severn Trent shares /li li Dedicated training and development with the Academy /li /ul b Responsibilities /b ul li Assess risk and define response to water quality issues (sample result failures, operational events, complex complaints) /li li Advise stakeholders across operations and customer care on water quality matters /li li Act as a primary contact for customers with complex water quality issues and provide progress updates /li li Facilitate Root Cause Analysis sessions across complex water quality issues /li li Build relationships with public health professionals and advocate for water quality and public health protection /li li Provide expert water quality input during delivery of major capital schemes /li li Support ongoing 24/7 water quality operations as part of the Public Health and Standards team /li /ul b Key requirements /b ul li Understanding of drinking water quality standards and principles of water treatment /li li Strong communication skills with customers and a broad range of internal/external stakeholders /li li Degree in a scientific or engineering subject /li li Full driving license /li /ul ul li Strong communication /li li Stakeholder engagement /li li Problem solving /li li Drinking water quality standards /li li Principles of water treatment /li li Root Cause Analysis facilitation /li /ul
Water Quality Specialist employer: Severn Trent
At Severn Trent, we believe in nurturing talent and fostering a supportive work environment where every employee can thrive. As an Operational Technician, you'll not only play a vital role in maintaining essential water services across Stafford and Cannock, but you'll also benefit from comprehensive training, generous holiday allowances, and a commitment to your professional growth. Join us and be part of a team that values your contributions while making a positive impact on the community and the environment.
