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- Tasks: Join our Waste Customer Networks team to solve environmental issues and provide top-notch service.
- Company: Severn Trent is dedicated to caring for the environment and our communities.
- Benefits: Enjoy competitive pay, holiday options, bonuses, and a leading pension scheme.
- Why this job: Make a real impact while working outdoors and building relationships with customers.
- Qualifications: A C license is essential; passion for quality work and strong problem-solving skills are key.
- Other info: Flexible shifts, including weekends, with opportunities for career growth and training.
The predicted salary is between 24000 - 36000 £ per year.
Department: Waste Network Ops
Salary (£): From £, VanPack Operative
Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is “yes, absolutely!” then this is the role for you!
EVERYTHING YOU NEED TO KNOW
We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering our Warwickshire region! This team is responsible for the inspection, maintenance, improvements, and repair of our waste network.
The VanPack Operative role involves resolving various issues and providing excellent service to our customers when they need you the most. You’ll work within communities, focusing on resolving issues such as blocked sewers, using vacuum, jetting, and blockage clearing equipment. The role involves a shift pattern, including some weekends and evenings, with a rotating schedule and on-call/standby duties.
Additional responsibilities include:
- Carrying out CCTV surveys of drainage systems to maintain, diagnose, and determine solutions.
- Liaising with other departments, including control center, operations, and maintenance.
- Working within confined spaces and at heights.
- Operating your vehicle in compliance with road transport legislation and company policies.
- Maintaining vehicles in a clean and roadworthy condition, both internally and externally.
WHAT YOU’LL BRING TO THE ROLE
- Holding a C license is necessary.
- A passion for delivering quality, right-first-time work, with attention to detail to identify and fix root causes.
- Self-motivation, teamwork skills, and a strong work ethic.
- Ability and desire to build strong relationships with customers.
- Strong organizational and problem-solving skills.
We welcome people from all backgrounds and celebrate individuality, believing diverse experiences help us serve our communities better.
We seek individuals who show initiative, want to be part of something bigger, and are eager to make a difference because they care. Is that you?
WHAT’S IN IT FOR YOU
Working here is more than just a job. You can build a career at Severn Trent. We offer a range of benefits to recognize your efforts and award-winning training to support your growth. Plus, you\’ll contribute to caring for the environment and communities where we live.
Some of the perks include:
- Competitive salary
- Holiday entitlement plus bank holidays (with options to buy/sell days)
- Annual bonus scheme (up to £, per year, based on company performance)
- Leading pension scheme – company doubles your contribution (up to % when you contribute)
- Sharesave – buy Severn Trent shares at a discount
- Dedicated training through our ‘Academy’
- Electric vehicle scheme and retail offers
- Family-friendly policies
- Two volunteering days per year
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VanPack Operative employer: Severn Trent
Contact Detail:
Severn Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VanPack Operative
✨Tip Number 1
Familiarise yourself with the specific equipment and techniques used in waste management, such as vacuum and jetting systems. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Severn Trent to gain insights into the company culture and expectations for the VanPack Operative role. This can provide you with valuable information that may not be available in the job description.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated problem-solving skills and customer service excellence. Think of examples that highlight your ability to work under pressure and resolve issues effectively.
✨Tip Number 4
Showcase your passion for environmental care and community service during any interactions with the hiring team. This aligns with the company's values and can set you apart from other candidates who may not emphasise this aspect.
We think you need these skills to ace VanPack Operative
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the VanPack Operative position. Tailor your application to highlight how your skills and experiences align with what Severn Trent is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to waste management, customer service, or problem-solving. Mention specific examples where you have successfully resolved issues or provided excellent service.
Show Your Passion: Express your enthusiasm for the environment and community service in your application. Use phrases that demonstrate your commitment to quality work and your desire to make a positive impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Severn Trent
✨Show Your Passion for the Environment
Make sure to express your enthusiasm for environmental issues during the interview. Talk about any personal experiences or initiatives you've been involved in that demonstrate your commitment to sustainability and community service.
✨Highlight Problem-Solving Skills
Prepare examples of past situations where you successfully resolved issues, especially in challenging environments. This role requires quick thinking and effective problem-solving, so showcasing relevant experiences will be beneficial.
✨Demonstrate Teamwork and Communication
Since the role involves liaising with various departments and working within communities, emphasise your ability to work well in a team and communicate effectively. Share instances where you collaborated with others to achieve a common goal.
✨Be Ready for Practical Questions
Expect questions related to the specific tasks of the VanPack Operative role, such as operating equipment or working in confined spaces. Familiarise yourself with the tools and techniques mentioned in the job description to show your readiness for the role.
