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For Companies At a Glance
- Tasks: Join our team to tackle environmental challenges and respond to customer issues.
- Company: Severn Trent, a top UK employer focused on employee engagement and community impact.
- Benefits: Competitive salary, generous holiday, training, and family-friendly policies.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Driving license and a passion for customer service and the environment.
- Other info: Enjoy a supportive workplace with opportunities for growth and volunteering.
The predicted salary is between 32563 - 36400 £ per year.
Overview
Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is “yes, absolutely!” then this is the role for you!!EVERYTHING YOU NEED TO KNOW We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering our Central Birmingham area from our Minworth base! This team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network. The VanPack Operative role will require you to be responsible for resolving various issues and offering our customers fantastic service when they need you the most. You’ll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment. The role works a Monday – Friday, 42 hours a week (no weekend working).
Responsibilities
- Carrying out CCTV surveys of drainage systems to maintain, diagnose and determine the most appropriate solution.
- Liaising with other departments including our control centre, operations, and maintenance.
- Working within confined spaces and working at heights.
- Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures.
- Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally.
What we’re looking for
- It is necessary to hold a C1 or above license.
- A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed.
- Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic.
- The ability and desire to build strong relationships with customers.
- Strong organisation skills with an interest in problem solving.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.
We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
Benefits and rewards
How We’ll Reward And Care For You Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With That In Mind, Here Are Just Some Of Our Favourite\’s Perks That You’ll Get Being Part Of The Seven Trent Family
- Salary of: £33,865.52
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
LET’S GO
We can\\\’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We\\\’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.
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Van Pack Operative employer: Severn Trent
Contact Detail:
Severn Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Pack Operative
✨Tip Number 1
Get to know Severn Trent and their values! Research their commitment to the environment and community. This will help you connect your personal values with theirs during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with challenging situations, think of examples where you've handled tough conversations effectively. This will show you're ready for the role.
✨Tip Number 3
Show off your driving skills! Make sure you highlight your relevant driving licence and any experience you have with drainage networks or similar equipment. This is key for the Van Pack Operative role.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing applications come directly from motivated candidates like you. Don’t forget to keep an eye on your phone and emails for updates!
We think you need these skills to ace Van Pack Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Van Pack Operative role. Highlight relevant experience, especially any driving licenses or knowledge of drainage networks. We want to see how you fit into our team!
Show Your Passion: In your application, let us know why you're excited about working with Severn Trent. Share your thoughts on making a positive impact on the environment and communities. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in challenging situations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it only takes five minutes – so what are you waiting for?
How to prepare for a job interview at Severn Trent
✨Know Your Stuff
Make sure you brush up on your knowledge of the drainage network and the equipment used in maintenance. Being able to discuss specific tools or techniques during the interview will show that you're serious about the role and understand what it entails.
✨Show Your Team Spirit
Since you'll be part of a front-line team, it's important to demonstrate your ability to work well with others. Share examples from past experiences where you've collaborated effectively or helped resolve conflicts, as this will highlight your teamwork skills.
✨Stay Positive Under Pressure
This role involves handling challenging situations, so be prepared to discuss how you've managed stress or difficult conversations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep a positive tone throughout.
✨Emphasise Safety and Quality
Severn Trent values health, safety, and quality standards, so be ready to talk about how you've prioritised these in previous roles. Mention any relevant training or certifications you have, and express your commitment to maintaining high standards in your work.
