b Overview /b p As Standards Assurance Manager in the Waste Water Recycling Team, you will drive regulatory compliance and maintain robust standards, procedures, and systems of work across the region. You’ll translate complex regulations into practical guidance, support operational teams, and lead assurance activities to address risk and underperformance. Your focus on continuous improvement will reduce failures and strengthen long-term compliance, making a measurable impact on safety and regulatory outcomes. /p b Pay / Benefits /b ul li Salary 47,781 - 54,000 /li li 28 days annual leave (+5 via buying) /li li Annual bonus scheme up to 2,250 /li li Pension scheme with employer contribution up to 15% /li li Dedicated training and development via the Academy /li li Electric vehicle scheme and retail offers /li /ul b Responsibilities /b ul li Develop and maintain high-quality, compliant documentation aligned with legislation /li li Act as a technical expert to support and challenge operational teams on compliance and safety /li li Monitor performance, run assurance checks, and address risk or underperformance /li li Lead continuous improvement initiatives to embed best practice and reduce operational failures /li li Communicate regulatory requirements clearly to cross-functional teams and stakeholders /li /ul b Key requirements /b ul li Proven experience in driving compliance and improving operational results /li li Strong technical knowledge within Customer Operations and understanding of CDM and contractor management /li li Ability to influence at all levels and shape a culture of compliance /li li Proficiency in using data, root cause analysis, and performance insights for improvement /li li Experience turning standards into practical, real-world processes /li /ul ul li Influencing and stakeholder management /li li Clear communication and ability to simplify regulations /li li Problem-solving mindset /li li CDM knowledge /li li Contractor management /li li Regulatory compliance expertise /li /ul
Standards & Assurance Manager employer: Severn Trent
At Severn Trent, we believe in nurturing talent and fostering a supportive work environment where every employee can thrive. As an Operational Technician, you'll not only play a vital role in maintaining essential water services across Stafford and Cannock, but you'll also benefit from comprehensive training, generous holiday allowances, and a commitment to your professional growth. Join us and be part of a team that values your contributions while making a positive impact on the community and the environment.
