Severn Trent is seeking Customer Advisers to help customers navigate the debt process for unpaid bills. You will manage case load, provide clear guidance, and liaise with legal and billing teams to move cases toward resolution.
Training will be provided and you’ll work in our Shrewsbury office, 37 hours weekly, 8:00–18:00, Monday to Friday. We value excellent communication, empathy and resilience, with opportunities for progression as you develop within our busy debt support hub.
#J-18808-Ljbffr
Customer Debt Support Specialist in Shrewsbury employer: Severn Trent
At Severn Trent, we believe in nurturing talent and fostering a supportive work environment where every employee can thrive. As an Operational Technician, you'll not only play a vital role in maintaining essential water services across Stafford and Cannock, but you'll also benefit from comprehensive training, generous holiday allowances, and a commitment to your professional growth. Join us and be part of a team that values your contributions while making a positive impact on the community and the environment.
