At a Glance
- Tasks: Maintain and repair our underground water network while ensuring customer satisfaction.
- Company: Join Severn Trent, a top utility company known for employee engagement.
- Benefits: Competitive salary, generous holiday, annual bonuses, and excellent training opportunities.
- Other info: Enjoy a dynamic outdoor role with a supportive and inclusive team.
- Why this job: Make a positive impact on the environment and communities while developing your skills.
- Qualifications: Full UK driving licence and strong communication skills required.
The predicted salary is between 31856 - 31856 £ per year.
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
We have two exciting opportunities within our Distribution Service Delivery Team to become a Repair and Maintenance Operative (internally known as a Distribution Operative!).
Working in this role, you will be responsible for the operation and maintenance of Severn Trent’s Underground Water network. You’ll be tasked with the upkeep of our Clean Water Network and any required repairs of our Clean Water Main Assets, furthermore you will be conducting excavation within public highways on Severn Trent sites and private lands. You’ll put the needs of our customers first, responding to and resolving any issues raised by our customers or members of the public. Your stakeholder management skills will also be used to liaise with other departments and our contract partners.
Within this role, every day is different, you’ll get to undertake the full range of duties involved in delivering an effective repair and maintenance service, including but not limited to:
- the repair and replacement of existing water mains & ancillary assets
- laying and working on valves, washouts & meters
As our new Distribution Operative, not only will you be operating machinery out on site, you’ll also be using up-to-date technology to help our back office with their data upkeep, so this really is a great opportunity to utilise and develop your skills all round!
Within this role you will be part of a rolling 7 week shift pattern (24/7, 365). Furthermore, this is an outdoor role, working in all weathers, so if you don’t mind being outside and love getting stuck right in, let me tell you more.
What We’re Looking For
A full UK driving license is needed as you will be required to independently travel to depots/bases. This role is physically demanding and will require an individual who has good strength and stamina. The ability to apply rational thinking and technical expertise to resolve complex challenges. Excellent communication skills with the ability to explain complicated technical messages in a simple way. A positive attitude with a strong customer focus are essential. We're looking for individuals who bring energy, empathy, and a commitment to delivering outstanding service in every interaction. Being able to demonstrate a strong duty of care is essential. A commitment to safety, responsibility, and respectful collaboration is key to maintaining high standards and protecting those impacted by our operations is essential.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
How We’ll Reward and Care for You in Return
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:
- Salary: £31,330 + Shift Allowance + overtime available (approximately £8526 per annum once training is complete)
- 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
- Annual bonus scheme (of up to £1,150 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Family friendly policies
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone.
Repair and Maintenance Operative employer: Severn Trent
Severn Trent is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With opportunities for growth within the water industry and a commitment to community engagement in the Edgbaston area, employees can take pride in their contributions while enjoying a stable work-life balance. The company also provides competitive benefits and a collaborative environment, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Repair and Maintenance Operative
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Repair and Maintenance Operative
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Severn Trent's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Severn Trent. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Severn Trent
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Severn Trent.
