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- Tasks: Lead strategic communications to enhance Severn Trent's reputation and manage media relations.
- Company: Join a community-focused FTSE business dedicated to nurturing talent.
- Benefits: Competitive salary, generous holiday, annual bonus, and family-friendly policies.
- Why this job: Make a real impact in a dynamic environment while shaping public perception.
- Qualifications: Experience in PR or communications with strong media relations skills.
- Other info: Innovative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our people and culture are the heart of our success. That’s why we’re dedicated to nurturing and growing talent from within, offering our people the chance to expand their skills and explore new career paths. Whether you’re aiming for a promotion or considering a lateral move to a different department, we encourage and support your journey. If you’re enthusiastic about learning, eager to advance, and ready to make a significant impact, we want you to take the next step in your career with us. Join us in our mission to create a sustainable and supportive future for everyone. Let’s make great things happen together, because we do more, because we care.
We’re looking for a talented and driven Press Office Manager to join our External Communications team and play a central role in shaping Severn Trent’s reputation across the region and nationally. As part of a FTSE business with a strong community focus, you’ll help ensure that our press office operates with industry-leading excellence and a customer-first mindset. Working closely with teams across the organisation you’ll help translate priorities into meaningful, strategic communications that build trust, increase understanding, and enhance engagement with media and stakeholders.
What you’ll be responsible for:
- Strengthening Severn Trent’s reputation through strategic, proactive, and responsive communications.
- Championing the company’s achievements, promoting thought leadership and industry-leading performance to a wide range of stakeholders.
- Implementing key elements of our Corporate Communications strategy, from media relations and external events to high-impact digital storytelling across our social channels.
- Working closely with senior leaders and subject-matter experts to raise the profile of major programmes, shaping narratives that resonate externally.
- Developing and delivering an overarching press office plan, setting clear objectives, monitoring progress, and ensuring the team delivers against its goals.
- Designing and continuously refining the processes that keep the press office running efficiently.
- Overseeing the development and maintenance of a living library of resources, ensuring our messaging is consistent and clear.
- Embedding new technologies including responsible use of AI to improve efficiency and accuracy.
- Managing communications during operational incidents, serving as the first point of contact for media enquiries.
- Shaping strategic campaigns aligned to the corporate strategy, creating compelling news stories, and turning complex information into accessible and engaging content.
- Measuring the impact of this work effectively.
- Being responsive to trends and opportunities and sharing best practice to drive high performance.
How we work:
Our team works at pace, with a strong focus on collaboration, customer-first thinking, and high-quality delivery. We embrace digital-first storytelling, data-led decision making, and continuous improvement, while also ensuring we can respond swiftly and calmly in high-pressure situations. Innovation, including the responsible use of AI is encouraged, and we’re always looking for new ways to communicate more effectively and efficiently. No two days are alike, and the variety of work means flexibility, clear communication, and strong judgement are essential.
What we’re looking for:
We’re looking for an experienced communications professional who thrives in busy, high-profile media environments. You’ll be confident shaping strategy, managing complex issues, and responding under pressure with clarity and composure. You’ll enjoy landing compelling news stories and features, building trusted relationships at all levels, and acting as a visible, proactive representative of the press office. Above all, you’ll bring the judgement, energy, and ambition needed to help deliver a best-in-class communications function.
You’ll bring a strong foundation in PR, journalism, or communications or equivalent senior-level experience in managing corporate reputation and media relations. You’ll have significant experience operating in a fast-paced press office environment, responding to national media enquiries and managing complex and sensitive issues to tight deadlines. You’ll be someone who can design and deliver corporate communications strategies, turning complex topics into clear and engaging stories. You’ll be confident planning and executing campaigns with measurable results, drawing insight from data and research to shape external messaging. Strong operational discipline is important, including experience managing tools, subscriptions, and team processes. The role requires excellent influence and relationship-building skills, including the ability to work effectively with senior leaders in a complex, matrixed organisation. A positive, can-do attitude is essential, along with a commitment to high-quality, on-time delivery.
How we’ll reward and care for you in return:
It’s not just a job; it’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you’ll contribute to the environment and community too. Here are some of our favourites:
- Days holiday + bank holidays (and the ability to buy/sell up to days per year)
- Annual bonus scheme (of up to £,, which is subject to eligibility)
- Family-friendly policies (including a year off fully paid maternity and adoption leave)
- Leading pension scheme – we will double your contribution (up to % when you contribute)
- Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year
Press Office Manager employer: Severn Trent
Contact Detail:
Severn Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Press Office Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Severn Trent. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s recent news and projects. Show that you’re not just interested in the role but also in how you can contribute to their mission and values.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling media crises or managing communications strategies. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Press Office Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Press Office Manager role. Highlight your relevant experience in communications, media relations, and strategic planning to show us you’re the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've shaped communications strategies or managed media enquiries successfully in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key messages shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Severn Trent
✨Know Your Stuff
Before the interview, dive deep into Severn Trent's mission and values. Understand their recent projects and how they communicate with the public. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in managing media relations and strategic communications. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Be Ready for Scenarios
Expect situational questions that assess how you'd handle high-pressure media situations. Think about past incidents you've managed and be ready to discuss your approach to crisis communication and maintaining a calm demeanour under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the challenges they face in communications, or how they measure the success of their campaigns. This shows your enthusiasm and strategic thinking.
