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- Tasks: Operate and maintain Severn Trent’s Underground Water network and conduct repairs.
- Company: Join Severn Trent, a leader in water services with a commitment to sustainability.
- Benefits: Competitive salary, generous holiday, annual bonus, and a strong pension scheme.
- Why this job: Get hands-on experience outdoors while making a difference in your community.
- Qualifications: Full UK driving licence and a passion for customer service.
- Other info: Enjoy a dynamic role with opportunities for training and career growth.
The predicted salary is between 30000 - 35000 £ per year.
Join to apply for the Distribution Operative role at Severn Trent
There really is something for everyone here. This is an outdoor, active role involving operation and maintenance of Severn Trent’s Underground Water network, the upkeep of the Clean Water Network, and repairs of Clean Water Main Assets. You may conduct excavation within the public highway on Severn Trent sites and private lands, and you’ll be working in all weather as part of a rolling 7 week shift pattern (24/7, 365).
Overview
• You will put the needs of customers first, respond to and resolve issues raised by customers or members of the public, and liaise with other departments and contract partners. • You’ll perform a full range of duties to deliver an effective repair and maintenance service, including the repair and replacement of existing water mains and ancillary assets, laying and working on valves, washouts, and meters. • You will operate machinery on site and use up-to-date technology to assist back-office data upkeep.
Responsibilities
- Operate and maintain Severn Trent’s Underground Water network and repair/maintain Clean Water Main Assets.
- Conduct excavation within the public highway on Severn Trent sites and private lands as required.
- Respond to customer or public queries, ensuring timely resolution and effective stakeholder management with other departments and contract partners.
- Carry out repairs and replacements of water mains and ancillary assets; work on valves, washouts, and meters.
- Utilise on-site machinery and contribute to data collection/maintenance using updated technology.
- Work as part of a rolling 7 week shift pattern (24/7, 365) in an outdoor role.
What You’ll Bring To The Role
- A full UK driving licence is required as you will travel independently to depots/bases.
- Accountability for your own health and safety and a duty of care to colleagues and the public; prior experience with safe operation and compliant practices is essential.
- Previous experience in water operations repair and maintenance is preferable but not essential; customer-facing role as part of Severn Trent’s service provision is important.
What’s In It For You
- Salary: £30,125 + Shift Allowance (approximately £8,526 per annum)
- 25 days holiday + bank holidays (plus the option to buy/sell up to 5 days per year)
- Annual bonus scheme (up to £1,150 per annum based on company performance)
- Leading pension scheme – employer contributions matched up to 15% when you contribute 7.5%
- Sharesave – option to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Family-friendly policies
What’s Next?
We can’t wait to hear from you. Before you apply, please prepare an updated CV. You’ll be informed of the outcome after the closing date via phone and email.
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Distribution Operative employer: Severn Trent
Contact Detail:
Severn Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Operative
✨Tip Number 1
Get to know the company! Research Severn Trent and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the company culture, which can really help you stand out.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to the Distribution Operative role. Think about how your skills match the job description and be ready to share examples from your experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Distribution Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in outdoor roles or customer service. We want to see how your skills match the Distribution Operative position, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to Severn Trent’s mission. Keep it friendly and professional – we love a personal touch!
Show Off Your Safety Knowledge: Since safety is key in this role, mention any relevant experience or training you have regarding safe operations. We appreciate candidates who understand the importance of health and safety in outdoor work.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll get all the info you need about the role and our company while you’re at it!
How to prepare for a job interview at Severn Trent
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Distribution Operative role. Familiarise yourself with the responsibilities like operating and maintaining the Underground Water network and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers and resolving their issues, be prepared to discuss your previous experiences in customer-facing roles. Think of specific examples where you successfully managed a customer query or complaint, as this will demonstrate your ability to put customers first.
✨Highlight Safety Awareness
Safety is crucial in this job, so be ready to talk about your understanding of health and safety practices. If you have prior experience in safe operation and compliant practices, share those stories. This will reassure the interviewers that you take safety seriously and can be trusted on-site.
✨Prepare for Practical Questions
Expect some practical questions related to the operation of machinery and maintenance tasks. Brush up on your technical knowledge and be ready to explain how you would approach specific repair or maintenance scenarios. This will show that you’re not just a good fit for the role but also capable of handling the hands-on aspects.
